Customer reviews from Garmin
Garmin - Bounce 2 GPS Kids Smartwatch 43mm Fiber-reinforced polymer - Slate Gray - (2025)
Average customer rating
3.6 out of 5
3.6
(17 Reviews)
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
5
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
3
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Customer Reviews for Garmin - Bounce 2 GPS Kids Smartwatch 43mm Fiber-reinforced polymer - Slate Gray - (2025)
Customer Rating
4 out of 5
4
Overall helpful to own
on October 31, 2025
Posted by: Bill S 4
I purchased 2 of these a month ago for my kids. One is 7 and one is 9. We were going on a cruise and I wanted them to be able to call or text us from the kids area if they wanted to leave. We had a hard time figuring out how to connect them to the ship' WiFi. On your phone you have to go into the ships app and put a password in to connect. I couldn't get it to work from the Garmin app, it just kept telling me to keep the watch close. They tried sending me messages from the kids area and I never received them so something didn't work.
The rest of the features of the watch are great. We love setting the daily chores list, tracking activity, steps, amd sleep. The calling and texting works fine the rest of the time.
The only other issue I've been having, is one of the watches GPS is a bit finicky. It will often tell me in the middle of the night that my kid has left home, I check the location in the app, and it shows him like 2 miles away down the road. It freaked me out the first night, I ran in to check on him and he was sound asleep wearing his watch. While we were on the cruise it also showed him like a mile or more away from my other kids watch often. I've got a large boundary set up for our "home" so it wouldn't tell me he's arriving and leaving a hundred times because I'm aware of GPS being not so accurate. But not 2 miles off. That's not going to help me at all if there's an emergency and I've got to find him. It's like 6:15am right now where I am, and he's sleeping, and while I'm writing this review, I just got another alert telling me he left home.
Response from GarminBy GarminCareOctober 31, 2025
If you're noticing issues with messages and location tracking, it could be due to LTE signal coverage, building materials, or Wi-Fi network accessibility. During your cruise, there's a chance that you may have been outside of the LTE coverage area, or the ship's Wi-Fi and building materials may have interfered with the signal. As for the location tracking issues while at home, this could also be due to the Wi-Fi and building materials in your home. Please review the following FAQ for troubleshooting suggestions:
http://ms.spr.ly/6426tEoIQ

If you still need assistance beyond that, you can call Garmin Support at 800-800-1020 to speak with an agent about this.
*KC
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Battery leaves a lot to be desired.
on November 17, 2025
Posted by: JMack
Garmin has always had amazing battery quality. This product does not. This product maybe lasts a day and a half before needing a charge. Other than that it’s great.
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
Disappointed
on December 14, 2025
Posted by: Lmd1987
I can’t view children’s messages with others. Short battery life. Signals horrible
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Upgraded from a Bounce
on December 17, 2025
Posted by: sandor
As our 9 year old gains independence, the upgrade to phone calls has been great.
Would absolutely love for whitelist phone numbers - older neighbors and family members without smart phones would be able to engage if the watch had a phone number & their number could be whitelisted.
The necessity of having a smart phone to contact/be contacted by the watch is the biggest drawback by far.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
My son loves it!
on December 29, 2025
Posted by: BoboBounce
The multiple features (time, weather, messaging, activity tracking and chores) available on the Bounce 2 are excellent and easy to use for our 10 year old. He recommends this watch to the "whole world!" :-)
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Excellent for Kid Tracking
on January 2, 2026
Posted by: sforsyth01
Bought this for my son after trying a gizmo watch and being highly dissatisfied with how long it took to lock on GPS. This locks on in seconds. And the little guy loves tracking his steps, sleep, and watching the moon phases. Also, battery lasts much longer than the advertised 2 days. Couldn't be happier with my purchase.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Great but wish it could text outside of Garmin Jr
on January 6, 2026
Posted by: GordonGoodtimes
This watch is a great size, features are very helpful for parents. I only wish we weren't limited to 9 people being able to text via Garmin Jr. app. Either let more slots be available for texting or open it up outside of the Garmin Jr app for grandparents, etc who will struggle to add another app to their process.
Written by a customer while visiting Garmin
Customer Rating
2 out of 5
2
Great features, disappointing quality, overpriced
on January 8, 2026
Posted by: AliceB9
This was a Christmas gift for our son and he loves being able to track his runs and text his friend. However, only 2 weeks after he opened it, it has a couple of scratches despite not being worn daily and no aggressive/ hard use. I would have expected greater durability for watch that is targetd to children and costs as much as this one does.
Written by a customer while visiting Garmin
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