Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
S24 Ultra 512GB titanium orange (unlocked)
on February 19, 2024
Posted by: Mikey3639
[This review was collected as part of a promotion.] Streaming gaming 5g performance excellent. Camera 📷 is amazing!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship
on February 19, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use this device for several purposes, including work, home and social media. I upgraded from my galaxy s22 ultra with absolutely 0 regrets. From the speed, camera and brightness, I see nothing but major improvements. This device is certainly my favorite
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for all thing phone related
on February 19, 2024
Posted by: AKADMX
[This review was collected as part of a promotion.] Steaming and watching videos are awsome with high definition and gaming is like brilliant graphics and easy to use I love Samsung galaxy phone all around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous!
on February 19, 2024
Posted by: S24champion
[This review was collected as part of a promotion.] I'm absolutely loving the circle to search feature and the return of the s pen. I was missing my note 9 but this devise leaves it in the dust!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on February 19, 2024
Posted by: TheDude
[This review was collected as part of a promotion.] This is my first Ultra and I am blown away. Everything about this phone is incredible and works great. The camera, the speed, the battery life, the features, all fantastic. I will never buy anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good. I have been enjoying the new Galxy
on February 19, 2024
Posted by: Samsunger
[This review was collected as part of a promotion.] Work & personal entertainment videos and music, connected to stereo and or tv as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a wonderful device great features
on February 19, 2024
Posted by: Khinitou
[This review was collected as part of a promotion.] I use my Samsung phone for work mostly emails camera and watch movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on February 19, 2024
Posted by: Blackster
[This review was collected as part of a promotion.] I got the new S24 Ultra, but I'm kinda bummed. The photos are worse than my old S23 Ultra. There's noise in every pic, no matter what mode I use. And the 10x zoom photos are blurry and the videos are worse than on the S23 Ultra. The AI features don't really help either. The display seems cheaper too. But on the bright side, the glares in sunny weather are barely there and it's more scratch-resistant.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Greetings Blackster,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. The Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. The Galaxy S24 Ultra display has better visibility than its predecessor due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor that helps protect your screen from scratches to keep your device looking beautiful, no matter what your day throws your way. If your photos and videos are blurry or poorly exposed, check out "Galaxy phone or tablet photos and videos are blurry or dark" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterwards if you would like any additional assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. The Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. The Galaxy S24 Ultra display has better visibility than its predecessor due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor that helps protect your screen from scratches to keep your device looking beautiful, no matter what your day throws your way. If your photos and videos are blurry or poorly exposed, check out "Galaxy phone or tablet photos and videos are blurry or dark" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterwards if you would like any additional assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US