Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
great features
on October 18, 2024
Posted by: norma
i love my new phone! the features and the camera are totally amazing.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Luckyguy3122
from Chicago
Verified Purchase:Yes
Excellent New phone, it is feature packed love it
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Basic phone settings are still glitchy in 2024
on October 13, 2024
Posted by: Anonymous
from Frankfort, KY
Expertise:Intermediate
The amount of glitches in this phone makes me wonder what year we are in. The biggest issue I have had and what has resulted in this review is simply the fact that the screen rotation is so glitchy. I try to watch YouTube videos but the phone refuses to rotate. I even checked the setting for anti-rotation and it was off.
I would recommend this to a friend!
Features
2
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, October 14, 2024
Hey Leahbobia! Thank you for reaching out. We noticed that you shared your thoughts on the Galaxy S24 Ultra. The S24 Ultra is equipped with the new Snapdragon 8 Gen 3 for Galaxy. It features real-time graphics rendering with ray tracing, providing hyper-realistic shadows and reflections. When Auto Rotate is enabled on your Galaxy phone or tablet, the screen will automatically change orientation when you move between Portrait and Landscape modes. This is determined by the internal accelerometer that senses how the device is being held. If the screen doesn't rotate as expected, you can check the orientation icon in the Quick Settings panel, update your device’s software, and try restarting your device. For troubleshooting tips, you can visit the link provided. If the issue continues, please contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10002023/
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https://www.samsung.com/us/support/troubleshoot/TSG10002023/
smsng.us/Samsung- Support
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Written by a customer while visiting Samsung US
Posted by: Joan
from Miami
Expertise:Expert
Verified Purchase:Yes
Excelente equipo, calidad y precio. Super recomendado. Tiempo de entrega rápido, facil de ordenar
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: S24UserinMidAmerica
from Mid America
Expertise:Expert
Verified Purchase:Yes
This is a generally solid phone w/ too many data grabs, too many prompts for allowing more data grabs, AI functionality where none is needed (and another example of an unnecessary privacy grab), and broken QR code functionality.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mary
Verified Purchase:Yes
I love the new features on this phone. I still wish it had more battery life. I would've given it 5 stars. Still, big improvement over the S22 ultra! Ty!!
Written by a customer while visiting Samsung US
Customer Rating
5
S 24 ultra titanium black with the sleek stylis pe
on October 1, 2024
Posted by: Amysk
Expertise:Intermediate
Verified Purchase:Yes
I love it so far. Everything i thought it would be and then some!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James Pigage
from Washington state
Verified Purchase:Yes
Very happy with my new Samsung s24 ultra. It has a fantastic screen and takes beautiful pictures. This phone is fast with endless customization possibilities.
I would recommend this to a friend!
Written by a customer while visiting Samsung US