Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Camera lacking compared to 2023
on February 20, 2024
Posted by: jcurry26
[This review was collected as part of a promotion.] I use the device for everything. Daily use, social media gaming
Value
3
Response from Samsung USBy Social Commerce, February 21, 2024
Greetings Jcurry26,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Without having more information available regarding what you may be currently experiencing with your camera functionality and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like help troubleshooting your device or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Without having more information available regarding what you may be currently experiencing with your camera functionality and without being able to ask you any follow up questions to clarify what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like help troubleshooting your device or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
The King is Back!
on February 20, 2024
Posted by: Thecity89
[This review was collected as part of a promotion.] I use my phone pretty heavily for work, so I like to use that as an excuse to go after the best of the best in smartphone. That means going after the new S24 Ultra and it did NOT disappoint.
I I'm actually coming from the Google pixel 8 pro, and while that phone is great also it just simply is not as high-end as the s24. Very rarely do you find a flagship device that has zero compromises in its design. The display still WOWs me every time the phone's 'waking' animation plays. My unit did not suffer from any of the graininess that people have been complaining about. I also did not see any issue with the more natural color scheme. The entire experience has been buttery smooth.
My only complaint is it the phone is not turned up to 10 right out of the box. You have to do quite a bit of customization to take advantage of the phones power. For example Samsung strangely does not default the s24 ultra to its highest resolution instead opting for the middle resolution. I'm sure that's the conserve battery life but this powerhouse of a phone, battery life is still yet to be an issue for me even after heavy use.
This may be a new yearly buy for me. #TeamSamsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Titanium Violet!
on February 20, 2024
Posted by: Johnny
[This review was collected as part of a promotion.] So far so good, great photo and video modes. Titanium makes it slightly lighter. Slight upgrade over my S23 Ultra. The reduced weight really helping out my marathon training. The screen seems to not register some presses sometimes, though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on February 20, 2024
Posted by: DarkShadow
[This review was collected as part of a promotion.] AI is a real game changer, I didn't think I was going to be using it as much as I do, very nice upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes the perfect phone even better
on February 20, 2024
Posted by: Kumarhome
[This review was collected as part of a promotion.] I loved my s23U and this takes a great product and optimizes it. It is a familiar feel with refinemenets under the hood including faster processor capable of local AI and improved feature with better screen. Are the changes ground breaking? No, but I enjoy every year getting a better version of my favorite phone. The phone is familiar and the new features are fun and improve on the best available .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A big upgrade to my Note 8
on February 20, 2024
Posted by: Seph2323
[This review was collected as part of a promotion.] I had a Note 8 and like I said it's a big improvement to my other phone. There are so many features I find cool that relate to the Ai features on the S24 Ultra. The translation call is nifty but of course not perfect by any means. The summarization with Ai on samsung interet is cool for a quick read on a article. I see summarization feature good foe student trying to write papers and other academic uses like myself. I am thankful to have a new phone that let's me take amazing photos that I couldn't take on my Note 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra titanium Gray
on February 20, 2024
Posted by: 715sammyfan
[This review was collected as part of a promotion.] Upgraded from a s23 plus. I really enjoy the larger screen size and battery life. Camera is great too. Circle to search is awesome. Haven't had any issues so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast. The new screen is the best I have seen
on February 20, 2024
Posted by: DMart80
[This review was collected as part of a promotion.] I use this phone for everything. Work, personal, as a camera. Geart photos. The new ai is nice for when the Pictures need just little editing.
Value
5
Written by a customer while visiting Samsung US