Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Amazing Phone! Amazing Features!!
on February 21, 2024
Posted by: KayEfSee
[This review was collected as part of a promotion.] Excellent Phone! Amazing Ai features make daily tasks a cake walk. Speakers are on point as well. Great display with colors flowing smoothly. Almost 2 days in a single charge. What can't this phone do?!
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, February 21, 2024
Hey there KayEfSee,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. It's so awesome that you have been having such an amazing experience with your brand-new Galaxy S24 Ultra so far! An upgraded processor drives the Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to its predecessor. Its Vapor Chamber is 92% larger than the Galaxy S23 Ultra for improved heat dissipation. At 2600 nits, the Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet! Plus, with Corning Gorilla Armor, the screen is less reflective than the Galaxy S23 Ultra. Finally, the Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement. In terms of battery life, your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. Amazing, right? Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We always love hearing from our customers! Otherwise, we hope that you enjoy your new Galaxy S24 Ultra and those amazing features! Thanks again for being a loyal Samsung customer!
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Screen Brightness is Amazing!
on February 21, 2024
Posted by: Douglas
[This review was collected as part of a promotion.] I absolutely love the screen brightness on this model! Makes it very easy to see during the daytime. I have run into charging issues right out of the box, and the difference in vivid colors from my S22 Ultra to this is extremely noticeable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Go Great!.
on February 21, 2024
Posted by: Windows
[This review was collected as part of a promotion.] Good guys go grab Great good.......…....................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Appreciated upgrade
on February 20, 2024
Posted by: Ijp9610
[This review was collected as part of a promotion.] I have been a Samsung user since the S10+. I think that the upgrades through the ultra line have been incremental but also improve small shortcomings of each new generations' predecessor.
The flat screen on the S24 ultra is truly a game changer. I'm also noticing a difference in the battery life on this phone VS my S22 ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra Redefines Excellence
on February 20, 2024
Posted by: Techdad
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a game-changer. Sleek and stylish, it feels great and looks even better.
The display is a total knockout, making everything from videos to games pop with vibrant colors and crisp details.
Camera-wise, it's a photographer's dream. The zoom brings distant scenes right up close, and the image quality is stunning, day or night.
It's not just about pretty pictures; this phone performs. Whether you're gaming or multitasking, it's smooth sailing with no lag in sight.
Battery life is the cherry on top. It lasts all day, easily, and charges up fast. The S24 Ultra isn't just a phone; it's your go-to gadget for everything from capturing memories to crushing it in your favorite game, all without worrying about your next charge.
In short, the Galaxy S24 Ultra is a powerhouse. It's got the looks, the brains, and the stamina to keep up with anything you throw at it. Samsung has outdone themselves, making the S24 Ultra a must-have for anyone who loves tech.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on February 20, 2024
Posted by: Eigths
[This review was collected as part of a promotion.] Good phone but it has it problems my phone layouts get reseted every day i don't know why it just happens it unsorted everything other than that AI is good camera is amazing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice step forward
on February 20, 2024
Posted by: DRSWGREEN
[This review was collected as part of a promotion.] Love the new Galaxy S24 ultra and the return to the flat surface screens of the Note series. The camera though on paper are only minor changes, I can definitely see the improvement in the picture quality whether it is from upgraded sensors or AI enhancement, it's welcomed. Not a huge step from the 24 Ultra since most enhancements will trickle over into the software but I'm happy with my purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've been waiting for the flat screen. Finally!!!
on February 20, 2024
Posted by: Ang81Tzi
[This review was collected as part of a promotion.] I use my phone for almost everything in my day.
Samsung Pay
Samsung Pass
Streaming
Trading
Banking
Work
Gaming
You name it...
Oh let's not forget about the pen. Amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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