Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Perks of Galaxy S24 Ultra
on February 21, 2024
Posted by: PickleParade
[This review was collected as part of a promotion.] My favorite part about owning the s24 ultra is the flat display paired with the s-pen. Works more fluently and smoother than my s23 ultra. The next 50 megapixel camera with 5x zoom produces sharper images. Videos, gaming, and photo editing is literally more fluent and better than ever. So stuttering, no lagging, and best of all, everything looks so sharp. Definitely phone of the year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless transfer, even better pictures
on February 21, 2024
Posted by: Ange1554
[This review was collected as part of a promotion.] The transfer from my S22 Ultra. Passwords all worked except 1. Great pictures and super fast wifi. I just dumped my land line and added a second esim. Now have a two line phone using two different carriers tmobile and att. Always have great reception. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Updating aftet 5 years
on February 21, 2024
Posted by: HINA123
[This review was collected as part of a promotion.] I am updating my note after 5 years. I am loving it. Note is the best !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra by far my best phone ever!
on February 21, 2024
Posted by: Abemurillo
[This review was collected as part of a promotion.] I have been using Samsung phones for the last 7 years and my new S24 Utra is by far the best phone ever!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent handheld for user experience
on February 21, 2024
Posted by: Lalettan
[This review was collected as part of a promotion.] Most of the user expectations were met with this model to use the handheld device for communicating with others and utilize as a media device for better watching usages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the design
on February 21, 2024
Posted by: Raees007
[This review was collected as part of a promotion.] I read,lesson and watch shows and movies the best I ever had.🤩
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Monster of a Phone!
on February 21, 2024
Posted by: Mike10
[This review was collected as part of a promotion.] This is by far the best phone I have ever used. I use this phone to help my daughter apply for college grants. Proper wording, sentence structures.
I use the AI features to help me identify certain parts on my vehicle that I have never worked on. It shows me exactly what it is and how to work on it. I've even used it to help identify what type of cat I have.
With the new chip, the phone is lightning fast. Picture taking is amazing and with low lighting, takes amazing pictures.
I haven't been gaming to much on the phone. But the display is the best. I am waiting on the update for the vivid option.
I use the AI features to help me identify certain parts on my vehicle that I have never worked on. It shows me exactly what it is and how to work on it. I've even used it to help identify what type of cat I have.
With the new chip, the phone is lightning fast. Picture taking is amazing and with low lighting, takes amazing pictures.
I haven't been gaming to much on the phone. But the display is the best. I am waiting on the update for the vivid option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Definitely needs updated features
on February 21, 2024
Posted by: Vhizzle
[This review was collected as part of a promotion.] I've had Samsung phone since Samsung's been out. I get a new phone every year.
I would say I would go back to the Samsung Galaxy s21 or my Samsung Galaxy s23 ultra. Unfortunately until there is an update the Samsung s24 ultra the features are not good also my main issue is Android Auto does not connect to my car anymore and my camera features are not as good as my camera features that were on the Samsung Galaxy s23 ultra
I would say I would go back to the Samsung Galaxy s21 or my Samsung Galaxy s23 ultra. Unfortunately until there is an update the Samsung s24 ultra the features are not good also my main issue is Android Auto does not connect to my car anymore and my camera features are not as good as my camera features that were on the Samsung Galaxy s23 ultra
Value
2
Response from Samsung USBy Social Commerce, February 22, 2024
Hello Vhizzle,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you’d like to listen to music from your Galaxy phone through your car’s speaker, you can connect your phone with a USB cable or auxiliary cable. Or you can use Bluetooth for a wireless connection if your car supports it. For hands-free driving, you can download the Android Auto app to make calls, open mobile apps, and use your smart devices as well. Available screens and settings may vary by wireless service provider, software version, phone model, and car manufacturer. Take a moment to review, "Connect your Galaxy phone to a car" when you have some free time available to learn more about using this feature. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. Take a moment to check out our YouTube channel to look at the awesome new features that you now have available in your brand-new device. We currently offer 26 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your new device. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. For your convenience, I have also linked your device manual so that you can easily customize your new S24 Ultra to suit your personality. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00048972/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you’d like to listen to music from your Galaxy phone through your car’s speaker, you can connect your phone with a USB cable or auxiliary cable. Or you can use Bluetooth for a wireless connection if your car supports it. For hands-free driving, you can download the Android Auto app to make calls, open mobile apps, and use your smart devices as well. Available screens and settings may vary by wireless service provider, software version, phone model, and car manufacturer. Take a moment to review, "Connect your Galaxy phone to a car" when you have some free time available to learn more about using this feature. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. Take a moment to check out our YouTube channel to look at the awesome new features that you now have available in your brand-new device. We currently offer 26 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your new device. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. For your convenience, I have also linked your device manual so that you can easily customize your new S24 Ultra to suit your personality. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00048972/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US