Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
2
Stylus is garbage
on October 28, 2024
Posted by: Annoyedwiththespen
from Idaho
Expertise:Expert
I usually love Samsung phones and I've been a die hard Samsung Note user since they came out. The stylus is my lifeline BUT the stylus (spen) on this phone is severely lacking. It gets confused if you want to write on the screen or navigation or type using it.
I wish there was a way to shut off the screen write function. It's useless to me.
I would give this more stars if it wasn't for this awful stylus.
I wish there was a way to shut off the screen write function. It's useless to me.
I would give this more stars if it wasn't for this awful stylus.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 29, 2024
It's fantastic to hear from you! We truly value your honest feedback on the Galaxy S24 Ultra. This incredible device comes with its very own S Pen, so you can unleash your creativity by writing and drawing to your heart's content! The enhanced S Pen features seamless compatibility with the Air command menu and Air actions, along with exciting new functions like text cleanup and auto-formatting. Feeling inspired? You can create stunning artwork directly on the S24 Ultra’s display, even when powered off, or join in on thrilling drawing challenges with the PENUP app. We noted your concerns regarding the S Pen not functioning correctly. Mobile cases and accessories with magnetic parts may affect the electromagnetic field and cause malfunctions. You may find your S Pen might not be recognized easily or notice certain blending in its lines. Remove any cases, covers, and mobile accessories, then move your phone far from other devices that may alter your S24 Ultra's magnetic field. After doing so, check to make sure your pen is working correctly. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can provide further assistance with this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jose
Expertise:Intermediate
Verified Purchase:Yes
Great battery life and great performance and video recording is great and camera is great but fix it a little more
But everything is great
But everything is great
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: ragusowe
from Hollywood, FL
Expertise:Intermediate
Verified Purchase:Yes
Nice and practical smartphone. Help to take notes with the spen. Easy to configure, pair and use. With trade in ptogram the price is reduced and allows you to always have a new team
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenny
from Northern Kentucky
Expertise:Expert
Verified Purchase:Yes
I have bought my last two phones directly from manufacturer. It's so easy and zero hassle. And they give me half off makes it that much better. But the greatest part is I don't have to deal with the carrier of my service. All the companies promise the moon and it ends up being a scam. This will be the only way I'll buy phones from now on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Renzo
from Idaho
Expertise:Expert
Verified Purchase:Yes
I love it, im a samsung fan, and this one is the best of the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ravi
Expertise:Intermediate
Verified Purchase:Yes
Better than s22 ultra. I like this flat display. Camera is good.
I would recommend this to a friend!
Features
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Franklin
from Minnesota
Verified Purchase:Yes
My samsung 24ultra 256Gb is very much okk I enjoy using the phone because it is swift, fast and smart
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom sayer
from Tx
Expertise:Expert
Verified Purchase:Yes
It's been a great phone so far, it's super responsive and easy to handle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US