Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Excelente disponibilidad
on February 24, 2024
Posted by: Deisamsung
[This review was collected as part of a promotion.] This phone it was the best ,it's moving fast for everything, I love samsung galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 24, 2024
Posted by: SatyaS24
[This review was collected as part of a promotion.] I really love the AI features in this modern world, I can't think of how many items to tweak to make this your own phone, I'm still learning day by day to help my day to day activities smooth, thanks samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade!
on February 24, 2024
Posted by: Daddyben
[This review was collected as part of a promotion.] I use my ultra for a little of everything from gaming to streaming to photography. I upgraded from a 22 ultra and there is definitely a noticeable performance difference. I love the highly scratch resistant screen amd the titanium body. If feels nice in my hand and is easy to use. The new AI features are outstanding and the battery life is no joke on this thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I miss my AUX port!
on February 24, 2024
Posted by: MissinS10
My poor S10 had about had enough, so I upgraded for this and I'm wondering what happened to eye comfort shield? It's a joke in comparison, no matter how I try to adjust it there's no contest to the s10's blue light filter. Next up, I can no longer set a notification sound for texts unless I go through each individual conversation. For all this artificial intelligence it seems some user friendliness went out the window. Speaking of AI it's really annoying to go to my contacts and see "find chat bot" at the top of the list. I'm not ever in my contacts looking for chat bots, it seems silly. Finally, my s10 took amazing pictures, this seems to as well but personal preference maybe, I think it all looks too sharp and as other's have said, the colors are not vibrant. Talk about buyers remorse, trying to stick it out though.
Some up sides are a great battery life, the phone is comfortable to hold, it's snappy wirth response times.
Some up sides are a great battery life, the phone is comfortable to hold, it's snappy wirth response times.
Response from Samsung USBy Social Commerce, February 26, 2024
Hi there MissinS10,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding your Eye Comfort Shield feature and without being able to ask you and follow up questions, reaching out to Samsung Support to troubleshoot your device may be beneficial. For your convenience, I have linked your device manual below for your records and easy access. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Navigate to Settings->Advanced Features->Advanced intelligence, and then turn on the switch by Process data only on device. Samsung's adaptive super AMOLED screen optimizes the color range, saturation, and sharpness of the picture depending on what you're watching or doing. Our phones also offer the ability to customize the color settings to match your preferences. Take a moment to review, "Adjust color settings on your Galaxy phone" to adjust your color setting manually to achieve those vibrant colors that you're seeking. Let us know if you have any questions by contacting Samsung Support afterwards. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00063051/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding your Eye Comfort Shield feature and without being able to ask you and follow up questions, reaching out to Samsung Support to troubleshoot your device may be beneficial. For your convenience, I have linked your device manual below for your records and easy access. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Navigate to Settings->Advanced Features->Advanced intelligence, and then turn on the switch by Process data only on device. Samsung's adaptive super AMOLED screen optimizes the color range, saturation, and sharpness of the picture depending on what you're watching or doing. Our phones also offer the ability to customize the color settings to match your preferences. Take a moment to review, "Adjust color settings on your Galaxy phone" to adjust your color setting manually to achieve those vibrant colors that you're seeking. Let us know if you have any questions by contacting Samsung Support afterwards. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00063051/
Written by a customer while visiting Samsung US
Customer Rating
5
Happy I made the switch
on February 24, 2024
Posted by: Suporia77
[This review was collected as part of a promotion.] This is my first Samsung Android phone. I'm liking how customizable it is. The learning curve was a little steep for me at first but I'm really loving everything about it. It's fast and beautifully designed. If you're on the fence, I say go for it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge difference
on February 24, 2024
Posted by: Kcvb1971
[This review was collected as part of a promotion.] I upgraded from a note20 to the s24 ultra. Amazing speed, data storage and ease of use. I've had it for a couple of weeks now and still learning more new stuff. Great buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 Ultra is an excellent daily driver!
on February 24, 2024
Posted by: Wilson972IN
[This review was collected as part of a promotion.] The design of my phone is beautiful, almost feels as if it was perfectly crafted and meant to be shown.
Very strong, resistant to drops and more making it perfect for the environment I work in.
With the addition of 5G I can get multitasking across applications or even in split screen mode, to get many things done in an efficient amount of time.
The battery lasts all day and even all night, so even if I forget to charge, it's still ready the next morning.
I also love the amount of power it has, my applications run smoothly and switch quickly with no lag at all.
The Cameras takes some of the best high quality pictures I've ever seen, with HDR and exemplary post processing its almost too good to be true. 100x zoom is even cooler letting you take pictures from afar without compromising quality!
The AI features are also really great, helping me communicate/translate with colleagues or classmates that don't speak English, create great edits with both pictures and videos, or photo-moji which let's you turn yourself into an emoji.
Circle to search is something I can't deny helps me out alot, in finding products i'm interested in or searching things I see on screen that I could want without having to type the product out.
Quick Share is even more cooler, letting me share pictures, documents, videos, or links quickly across a multitude of devices, even ones that aren't Samsung like a computer!
Overall, the S24 Ultra is awesome.
Very strong, resistant to drops and more making it perfect for the environment I work in.
With the addition of 5G I can get multitasking across applications or even in split screen mode, to get many things done in an efficient amount of time.
The battery lasts all day and even all night, so even if I forget to charge, it's still ready the next morning.
I also love the amount of power it has, my applications run smoothly and switch quickly with no lag at all.
The Cameras takes some of the best high quality pictures I've ever seen, with HDR and exemplary post processing its almost too good to be true. 100x zoom is even cooler letting you take pictures from afar without compromising quality!
The AI features are also really great, helping me communicate/translate with colleagues or classmates that don't speak English, create great edits with both pictures and videos, or photo-moji which let's you turn yourself into an emoji.
Circle to search is something I can't deny helps me out alot, in finding products i'm interested in or searching things I see on screen that I could want without having to type the product out.
Quick Share is even more cooler, letting me share pictures, documents, videos, or links quickly across a multitude of devices, even ones that aren't Samsung like a computer!
Overall, the S24 Ultra is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Deluxe phone
on February 24, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] 1-Luxury looking
2-Supper .
3-Beautyful picture
2-Supper .
3-Beautyful picture
Value
5
Written by a customer while visiting Samsung US