Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Excellent and powerful phone
on December 25, 2024
Posted by: m18s
from Tampa
Expertise:Intermediate
Verified Purchase:Yes
Excellent display and very powerful. Loved using S24 for my everyday use.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible
on December 22, 2024
Posted by: Brenda
from Trenton Ga
Expertise:Expert
I hate the pop up. If you save a picture, screenshot something it has this pop up that can't be removed
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 26, 2024
Hi Brenda, we appreciate your feedback on your Samsung Galaxy S24 Ultra. Your feedback about your experience with your device is invaluable to us as we continue to update the software and produce additional features to our customers. We have provided a link to the full device manual to help you with the settings and functionality and help you have the best possible experience with your new phone. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on December 22, 2024
Posted by: Phoenix
from NY
Expertise:Expert
Across the vast expanse, a cosmic dance unfolds. Stars ignite and shimmer, painting the darkness with light. Nebulae swirl in vibrant hues, a breathtaking spectacle. Mysterious forces shape celestial bodies, inspiring awe and wonder. The universe whispers secrets, inviting exploration and discovery.
phone good Galaxy .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone. Loaded with extras
on December 20, 2024
Posted by: Anonymous
from Woodland Pennsylvania
Expertise:Expert
I bought the Galaxy S24 Ultra about seven months ago and it is by far the best phone i have ever owned. Pictures come out very lifelike and the audio quality is excellent. Being able to record in 8k is pretty cool too. The Spen does everything advertised and works flawlessly. I highly recommend this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S24ULTRA
on December 18, 2024
Posted by: NMTKMS
Had my S24 Ultra since March 2023 and it's been a solid masterpiece of a smart phone. Im still finding features and customizable hacks to do making it a brillant free form comm. instrument beyond the rest. Im so happy starting with the S23 Ultra they got ride of the curved edge wrapped screen and now seems truly infinity edge viewing. The screen is the best offered to date. I'll give this a four year run as the time line I have always kept my phones. With still and yet even better than ever trade in appreciation you end up with truly decent deal. Now we only need carriers to understand we're done with crazy annual increasing so-calked plans and erratic tower sharing.
Response from Samsung USBy R&R Team, December 18, 2024
Hello there NMTKMS, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear how much you have enjoyed the exploration and usage of your new device. We have provided a link to the full device manual to help you in this exploration and customization. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on December 13, 2024
Posted by: Thabit
I am big happy this is paeutyful phone and cool and dream
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android smartphone.
on December 10, 2024
Posted by: Carl
from San Diego CA
Expertise:Expert
Verified Purchase:Yes
Best Android Smartphone in the market right now it feels like you have a small computer in your palm.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stunning Design, Top-Notch Performance!
on December 7, 2024
Posted by: Anonymous
from Salt Lake City, Utah
Expertise:Expert
Verified Purchase:Yes
I absolutely love my new phone! The design is stunning, the camera quality is incredible, and it feels fantastic in my hand. The screen has minimal glare, which is a huge plus. Highly recommend it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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