Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This product had a great design
on February 2, 2024
Posted by: Djz24ultra
[This review was collected as part of a promotion.] I use this device for general use, gaming, work, personal, social media. Etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is amazing. Blazing fast and built well.
on February 2, 2024
Posted by: Trvpcvt
[This review was collected as part of a promotion.] I mainly use my s24 ultra for gaming, browsing, pictures/videos and postprocessing pictures/videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 Ultra
on February 2, 2024
Posted by: Jake
Expertise:Intermediate
The S24 Ultra is a good phone all around. Cameras are good, s-pen is nice for jotting notes, and the flat screen is a nice welcome. Although, I have 2 complaints. 1 is that the screen seems washed out when on the lock or home screens. All apps appear to be fine. Number 2 is the new gestures. I thoroughly enjoyed the hidden gestures on the S23 Ultra and S10. With the S24 Ultra, I often find the back and multi app view gestures to interfere with daily use. Specifically, when trying to write a note, the back gesture keeps getting triggered no matter the sensitivity. It would be nice to go back to the hidden, standard layout of previous generation of Samsung phones.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The s24 ultra has brought several new features
on February 2, 2024
Posted by: Prism4
[This review was collected as part of a promotion.] I recently got this device and it has been incredible so far. It has several customizations that make your phone feel more unique. For example, the new widgets in the lock screen makes it easier to view or access apps. The ability of changing the size and location of the clock also is a nice addition. The way photos function has gotten a significant upgrade with the new AI features. I can now freely move anyone from a picture and the AI will make look noticeable. I can also expand my photos using the generative AI features. The phone looks beautifully crafted with titanium on the edge with a matte looking back glass which makes the phone shine in the sunlight. With a flatter screen it easier to navigate through the screen. This phone is absolutely great and it works flawlessly.
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Good day Prism4,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. It warms our hearts to know that you are enjoying all of the features that your Galaxy S24 Ultra has to offer! With Galaxy AI, Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. The options seem endless with all of the features you now have with your Galaxy S24 Ultra! The gorgeous premium finish Titanium Frame coupled with Corning Gorilla Armor protect your device against scratches and make it more durable than its predecessor. It's an impressive device, both inside and out! Please do not hesitate to contact Samsung Support if you would like any assistance or if you have any questions for us. I have provided a few links below that you may find helpful in getting to know your device and also in the event that you would like to reach us. We hope that you enjoy your Galaxy S24 Ultra as much as we have enjoyed creating it for you! Thanks for being a valued Samsung customer. - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. It warms our hearts to know that you are enjoying all of the features that your Galaxy S24 Ultra has to offer! With Galaxy AI, Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. The options seem endless with all of the features you now have with your Galaxy S24 Ultra! The gorgeous premium finish Titanium Frame coupled with Corning Gorilla Armor protect your device against scratches and make it more durable than its predecessor. It's an impressive device, both inside and out! Please do not hesitate to contact Samsung Support if you would like any assistance or if you have any questions for us. I have provided a few links below that you may find helpful in getting to know your device and also in the event that you would like to reach us. We hope that you enjoy your Galaxy S24 Ultra as much as we have enjoyed creating it for you! Thanks for being a valued Samsung customer. - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent in every way
on February 2, 2024
Posted by: DSmooth
[This review was collected as part of a promotion.] Easy to use, great design and an overall good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's S24Ultra Awesome.
on February 2, 2024
Posted by: MABlife113S
[This review was collected as part of a promotion.] This Ultra is for everyday use. Personal, organization and some business.
Super excited about this phone. I haven't used the AI feature yet but I'm looking forward to it. This whole AI stuff is still foreign to me, however, I'm looking forward to learning it and making it work for me.
I really haven't tapped into the true potential of the phone just yet but we shall see as time permits.
Super excited about this phone. I haven't used the AI feature yet but I'm looking forward to it. This whole AI stuff is still foreign to me, however, I'm looking forward to learning it and making it work for me.
I really haven't tapped into the true potential of the phone just yet but we shall see as time permits.
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Howdy MABlife113S,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. With the introduction of the Galaxy AI, you have unlocked so many new features that I'm sure you'll be using in no time! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Be sure to check out our YouTube channel to learn more about the amazing features you now have available in the palm of your hands! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Let us know if you have any questions for us! We're always happy to help! Enjoy your new Galaxy S24 Ultra and thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. With the introduction of the Galaxy AI, you have unlocked so many new features that I'm sure you'll be using in no time! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Be sure to check out our YouTube channel to learn more about the amazing features you now have available in the palm of your hands! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Let us know if you have any questions for us! We're always happy to help! Enjoy your new Galaxy S24 Ultra and thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4
S23ULTRA ON STEROIDS
on February 2, 2024
Posted by: SamsungsAllday
[This review was collected as part of a promotion.] I just got the basket s24 ultra and the gaming on it is incredible. Much gaffer than the s23 ultra. The camera is better almost as good as a dslr. But i got 2 of these and both my girlfriend and i are blown away the battery life is much better. Only thing that is different from the s23 ultra is AI. Only had the phone 2 days so I can't say anything bad or good about AI built in yet. Overall very halogen with phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excited About The AI Features!!!
on February 2, 2024
Posted by: Harley3Quinn
[This review was collected as part of a promotion.] I upgraded my Samsung S22 Ultra to the Samsung S24 Ultra. I'm glad I waited to upgrade now because the AI features on the S24 Ultra are AMAZING! I frequently use the Circle to Search feature. I can't tell you how many times I've typed a million buzz words into Google search and still couldn't find what I was looking for. Samsung has made it so easy for me to do an every day task. I've also tried out the Live Translate feature. I work in retail and I have a lot of clients who speak a different language than me, so this feature really helps to remove that barrier that I experience on a daily basis. I appreciate Samsung for their innovative technology. It's all about the convenience for me. I'm excited about the camera! I used my Samsung S22 Ultra to take pictures of the moon. I haven't gotten the chance to see the improvements of the Samsung S24 Ultra's camera yet. Just waiting for a clear sky lol!
Value
5
Written by a customer while visiting Samsung US