Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Suggestion for improvement of AI experience
on February 2, 2024
Posted by: doubie
[This review was collected as part of a promotion.] I'm a big fan of experimenting with change. The being said, it would've been nice to have a little tutorial on the Galaxy AI BUILT-IN. Overall I'm very happy with this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Screen 120hz is not real
on February 2, 2024
Posted by: Manolo
[This review was collected as part of a promotion.] The color of the screen is really bad. The black is gray and the color is all washed out. 120hz is not working properly. When you are in a videocall the screen ratio get even worst. Even the s21 ultra has better screen and the 120hz works constantly.
Value
3
Response from Samsung USBy Social Commerce, February 2, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra
on February 2, 2024
Posted by: Honey
Expertise:Expert
Samsung Galaxy is a awesome product the best phone in the nation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IPhone user switches to S24 Ultra
on February 2, 2024
Posted by: PEPELEPEW
[This review was collected as part of a promotion.] I personally use this phone and have discovered several features that are not available on iPhones. The phone's AI is remarkably capable and helpful, even as I compose this review. The camera and the live phone translation feature were the primary factors that influenced my decision to switch from iPhone to Samsung. I eagerly anticipate exploring all the unique characteristics and capabilities that this phone has to offer.
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Hiya PEPELEPEW,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We love to hear when our devices and features are impressive enough to makes customers make the big switch over to our brand! I hope to be one of the first people to official say, "Welcome to Samsung!" With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Oh, gosh! All of these awesome features now have me ranting! Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always here for you! Once again, Welcome to the Samsung Family!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We love to hear when our devices and features are impressive enough to makes customers make the big switch over to our brand! I hope to be one of the first people to official say, "Welcome to Samsung!" With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Oh, gosh! All of these awesome features now have me ranting! Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always here for you! Once again, Welcome to the Samsung Family!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on February 2, 2024
Posted by: Callyebug
[This review was collected as part of a promotion.] I use my phone every day for games and videos, as I have a 2 year old toddler who's mind needs constant stimulation!
She loves music 🎶 and we use several apps to sing & dance 🩰
Recently, she accidentally dropped something on my screen and it is cracked now. I don't have insurance so I'm going to have to pocket the cost of the repairs.
It's worth it to be able to continue to amaze my girl everyday with something new to enhance her mind 🥰
A grateful Mommy 💞
She loves music 🎶 and we use several apps to sing & dance 🩰
Recently, she accidentally dropped something on my screen and it is cracked now. I don't have insurance so I'm going to have to pocket the cost of the repairs.
It's worth it to be able to continue to amaze my girl everyday with something new to enhance her mind 🥰
A grateful Mommy 💞
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features pretty phone
on February 2, 2024
Posted by: Squeakie
from Richmond VA. 23224
Expertise:Expert
I've heard its great working phones and very Pretty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone in the market
on February 2, 2024
Posted by: Laplace
[This review was collected as part of a promotion.] This device provides a high level of user comfort. The recently introduced AI feature is a notable highlight, and the anti-reflective screen is also a valuable addition. In my professional opinion, this device offers a comprehensive range of features. However, for the next generation, I recommend optimizing the battery charging capabilities to enhance overall performance. Based on these considerations, I strongly suggest evaluating the Galaxy S24 Ultra as a potential investment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 is ULTRA
on February 2, 2024
Posted by: Redrum
[This review was collected as part of a promotion.] Samsung truly is a game changer I finally made the switch from ios and I am truly very happy. Sleek design and durability are just a few of the construct aspects I enjoy. As for operating system google Ai is phenomenal. Everything is much faster and superior. I will be staying on Samsung products from now on.
Value
5
Written by a customer while visiting Samsung US