Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Upgraded to the S24 Ultra.
on February 2, 2024
Posted by: MartiniMaven
[This review was collected as part of a promotion.] Just upgraded from the Z fold 4 to the S24 Ultra. The larger screen makes tasks and gaming fly with faster processing speed and crisper graphics. The sound is rich, and immersive while the camera enables you to capture, edit, and search, even in low light. All this backed by the quality and support you have come to expect from Samsung, right in the palm of your hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade from the previous
on February 2, 2024
Posted by: Electricokc
[This review was collected as part of a promotion.] The s24 ultra seems noticeably faster than my previous phone and a bit more intuitive. The camera is amazing. Both photo stills and action videos are smooth and clear. Size and weight feel the same as the predecessor. The flat screen is a huge improvement. The screen brightness while out in the sun is so much better. It's just a better faster phone. I haven't even gotten Into the AI stuff yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device 🫡
on February 2, 2024
Posted by: jeff98
[This review was collected as part of a promotion.] I use my phone for gaming and most editing works for studies. I love the device and I used to have an iPhone. I love how customizable the ui is. There's so many features this phone has over the iPhones and I really appreciate you guys keeping the spen which is very useful. Only recommendation would be to add magsafe type charging instead of standard wireless charging and bring back the slight curved edge. Brought elegance with the curved ultra which it lacks now and blends with the other phones of the world. Keep up the amazing work Samsung 👏!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product had a great design
on February 2, 2024
Posted by: Djz24ultra
[This review was collected as part of a promotion.] I use this device for general use, gaming, work, personal, social media. Etc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is amazing. Blazing fast and built well.
on February 2, 2024
Posted by: Trvpcvt
[This review was collected as part of a promotion.] I mainly use my s24 ultra for gaming, browsing, pictures/videos and postprocessing pictures/videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s24 ultra has brought several new features
on February 2, 2024
Posted by: Prism4
[This review was collected as part of a promotion.] I recently got this device and it has been incredible so far. It has several customizations that make your phone feel more unique. For example, the new widgets in the lock screen makes it easier to view or access apps. The ability of changing the size and location of the clock also is a nice addition. The way photos function has gotten a significant upgrade with the new AI features. I can now freely move anyone from a picture and the AI will make look noticeable. I can also expand my photos using the generative AI features. The phone looks beautifully crafted with titanium on the edge with a matte looking back glass which makes the phone shine in the sunlight. With a flatter screen it easier to navigate through the screen. This phone is absolutely great and it works flawlessly.
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, February 2, 2024
Good day Prism4,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. It warms our hearts to know that you are enjoying all of the features that your Galaxy S24 Ultra has to offer! With Galaxy AI, Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. The options seem endless with all of the features you now have with your Galaxy S24 Ultra! The gorgeous premium finish Titanium Frame coupled with Corning Gorilla Armor protect your device against scratches and make it more durable than its predecessor. It's an impressive device, both inside and out! Please do not hesitate to contact Samsung Support if you would like any assistance or if you have any questions for us. I have provided a few links below that you may find helpful in getting to know your device and also in the event that you would like to reach us. We hope that you enjoy your Galaxy S24 Ultra as much as we have enjoyed creating it for you! Thanks for being a valued Samsung customer. - Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent in every way
on February 2, 2024
Posted by: DSmooth
[This review was collected as part of a promotion.] Easy to use, great design and an overall good phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's S24Ultra Awesome.
on February 2, 2024
Posted by: MABlife113S
[This review was collected as part of a promotion.] This Ultra is for everyday use. Personal, organization and some business.
Super excited about this phone. I haven't used the AI feature yet but I'm looking forward to it. This whole AI stuff is still foreign to me, however, I'm looking forward to learning it and making it work for me.
I really haven't tapped into the true potential of the phone just yet but we shall see as time permits.
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, February 2, 2024
Howdy MABlife113S,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. With the introduction of the Galaxy AI, you have unlocked so many new features that I'm sure you'll be using in no time! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Be sure to check out our YouTube channel to learn more about the amazing features you now have available in the palm of your hands! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Let us know if you have any questions for us! We're always happy to help! Enjoy your new Galaxy S24 Ultra and thanks for being a loyal Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
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