Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
IPhone user switches to S24 Ultra
on February 2, 2024
Posted by: PEPELEPEW
[This review was collected as part of a promotion.] I personally use this phone and have discovered several features that are not available on iPhones. The phone's AI is remarkably capable and helpful, even as I compose this review. The camera and the live phone translation feature were the primary factors that influenced my decision to switch from iPhone to Samsung. I eagerly anticipate exploring all the unique characteristics and capabilities that this phone has to offer.
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Hiya PEPELEPEW,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We love to hear when our devices and features are impressive enough to makes customers make the big switch over to our brand! I hope to be one of the first people to official say, "Welcome to Samsung!" With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Oh, gosh! All of these awesome features now have me ranting! Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always here for you! Once again, Welcome to the Samsung Family!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We love to hear when our devices and features are impressive enough to makes customers make the big switch over to our brand! I hope to be one of the first people to official say, "Welcome to Samsung!" With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Oh, gosh! All of these awesome features now have me ranting! Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always here for you! Once again, Welcome to the Samsung Family!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on February 2, 2024
Posted by: Callyebug
[This review was collected as part of a promotion.] I use my phone every day for games and videos, as I have a 2 year old toddler who's mind needs constant stimulation!
She loves music 🎶 and we use several apps to sing & dance 🩰
Recently, she accidentally dropped something on my screen and it is cracked now. I don't have insurance so I'm going to have to pocket the cost of the repairs.
It's worth it to be able to continue to amaze my girl everyday with something new to enhance her mind 🥰
A grateful Mommy 💞
She loves music 🎶 and we use several apps to sing & dance 🩰
Recently, she accidentally dropped something on my screen and it is cracked now. I don't have insurance so I'm going to have to pocket the cost of the repairs.
It's worth it to be able to continue to amaze my girl everyday with something new to enhance her mind 🥰
A grateful Mommy 💞
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone in the market
on February 2, 2024
Posted by: Laplace
[This review was collected as part of a promotion.] This device provides a high level of user comfort. The recently introduced AI feature is a notable highlight, and the anti-reflective screen is also a valuable addition. In my professional opinion, this device offers a comprehensive range of features. However, for the next generation, I recommend optimizing the battery charging capabilities to enhance overall performance. Based on these considerations, I strongly suggest evaluating the Galaxy S24 Ultra as a potential investment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 is ULTRA
on February 2, 2024
Posted by: Redrum
[This review was collected as part of a promotion.] Samsung truly is a game changer I finally made the switch from ios and I am truly very happy. Sleek design and durability are just a few of the construct aspects I enjoy. As for operating system google Ai is phenomenal. Everything is much faster and superior. I will be staying on Samsung products from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen is awesome, quick response
on February 2, 2024
Posted by: LikemyDad
[This review was collected as part of a promotion.] Screen is fast ,Google and Samsung MMS are so clever ,thanks to the AI features, matter of fact I've used it to correct this review!
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Aloha LikemyDad,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have fallen in love with all of your new Galaxy AI features! Sounds like you're having fun with the new Chat Assist Feature where you can type exactly what you want, in the proper tone for different occasions even after translating! Your Galaxy S24 Ultra is packed with many amazing features that you may still be learning about so for your convenience, I have included a few helpful resources for you below. Be sure to take a moment to check out the Samsung YouTube channel when you have some free time. We currently have 19 videos available that showcase the Galaxy S24 Series and all of the amazing features that you have available to you at your fingertips! I have also provided a link to your device manual so that you can quickly customize your brand-new device to your liking! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always happy to help you in any way that we can! We hope that you enjoy your Galaxy S24 Ultra and thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have fallen in love with all of your new Galaxy AI features! Sounds like you're having fun with the new Chat Assist Feature where you can type exactly what you want, in the proper tone for different occasions even after translating! Your Galaxy S24 Ultra is packed with many amazing features that you may still be learning about so for your convenience, I have included a few helpful resources for you below. Be sure to take a moment to check out the Samsung YouTube channel when you have some free time. We currently have 19 videos available that showcase the Galaxy S24 Series and all of the amazing features that you have available to you at your fingertips! I have also provided a link to your device manual so that you can quickly customize your brand-new device to your liking! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always happy to help you in any way that we can! We hope that you enjoy your Galaxy S24 Ultra and thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing performance and display
on February 2, 2024
Posted by: Samsung4lifer
[This review was collected as part of a promotion.] I've only had the phone for a bit but it's an amazing piece of tech. The battery life and temperature control are phenomenal and the display is great. This is my first phone with the S Pen, and though I don't find use for it often, it's great for the camera. The AI features that are offered are also niche so I haven't used them, but my tests have proven they are great. My only complaint is the box shape, it makes the phone slightly difficult to get in a case, but it's just a slight annoyance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Good gaming, smooth quality is on point.
Camera quality is real good.
Camera quality is real good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then iPhone!
on February 2, 2024
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I was planning on switching to the new iPhone 15 Pro early in 2024. Some complications occurred, and I ended up looking at both phones, the Samsung S24 Ultra and the iPhone 15 Pro Max, side by side. The end result was the Ultra is far ahead of Apple just by looking at the specs, but now that I've been using it for a week, I can tell this phone is also more user-friendly and has many more features that come in handy in my day-to-day life. This phone makes it convenient to talk to my fiancé's family very easily with the new AI translation features and great photo quality to take pictures I will always remember with a quality like no other. I am still learning about the phone with all the different features compared to Apple, but I know this is the phone for me, and I am very happy to have gotten it.
Value
5
Response from Samsung USBy Social Commerce, February 2, 2024
Hey there Lovesamsung,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. We are jumping over the moon after reading how much you have been enjoying all of the features that your Galaxy S24 Ultra has to offer you! The Live Translation feature allows for those seamless conversations to overcome language barriers through calls and text! It's amazing how this gorgeous smartphone is packed with numerous features without skimping out on functionality or durability, if you ask me! Take a look at our YouTube channel when you have some spare time to learn more about the features you have available with your device. Also, check out your device manual which is also linked below. If you think of any questions for us or if you need any additional assistance, don't be shy! Just reach out to Samsung Support! Have fun exploring everything that your new Galaxy S24 Ultra has to offer! Thanks for always choosing Samsung! - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. We are jumping over the moon after reading how much you have been enjoying all of the features that your Galaxy S24 Ultra has to offer you! The Live Translation feature allows for those seamless conversations to overcome language barriers through calls and text! It's amazing how this gorgeous smartphone is packed with numerous features without skimping out on functionality or durability, if you ask me! Take a look at our YouTube channel when you have some spare time to learn more about the features you have available with your device. Also, check out your device manual which is also linked below. If you think of any questions for us or if you need any additional assistance, don't be shy! Just reach out to Samsung Support! Have fun exploring everything that your new Galaxy S24 Ultra has to offer! Thanks for always choosing Samsung! - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US