Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Totally Happy
on February 3, 2024
Posted by: Sweeetladi
[This review was collected as part of a promotion.] Love the sleek, slim design. Very quick, clean features and long lasting battery life. Pictures are amazing as always. Love the circle & search feature. A+ Samsung, impressed buyer here!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better battery. Worse handling.
on February 3, 2024
Posted by: Johnnyboi
[This review was collected as part of a promotion.] This is definitely an upgrade from my s22. My s22 seemed to always need a recharge in the middle of the day. I really like the better battery, however it's a really big phone. It's hard to handle one handed, and I've tried several grips to make things better, but they very rarely work with wireless charging. I also never use the included s pen. I wish it would be retired and replaced with more battery or some form of grip. The AI features are a cool party trick. The photo search mode is pretty cool, but I do wish it could work live. Feels a little bit like a wasted step to have to take a picture and then search. Would be cool if there were a way to live search, just by opening your camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever used!
on February 3, 2024
Posted by: Sparky
[This review was collected as part of a promotion.] Very quick and nimble. Easy runs all my apps, docs and games. Battery lasts all day. Extremely impressed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 Ultra
on February 3, 2024
Posted by: KingOfOnePiece
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra represents the pinnacle of smartphone technology, offering a truly premium experience in every aspect. From its cutting-edge design to its unparalleled performance and innovative features, the S24 Ultra sets a new standard for what a flagship smartphone can be.
Starting with the design, the S24 Ultra features a sleek and sophisticated aesthetic, with slim bezels and a stunning AMOLED display that stretches from edge to edge. The build quality is exceptional, with premium materials used throughout, giving the device a luxurious feel in the hand. Despite its large size, the S24 Ultra is surprisingly comfortable to hold and use, thanks to thoughtful design elements like curved edges and a slim profile.
In terms of performance, the S24 Ultra leaves no room for compromise. Powered by the latest generation of flagship processors and boasting ample RAM, this device delivers blazing-fast speeds and seamless multitasking. Whether you're gaming, streaming media, or tackling productivity tasks, the S24 Ultra handles everything with ease, never missing a beat.
The camera system on the S24 Ultra is nothing short of extraordinary. With a sophisticated array of lenses and advanced imaging technology, this device captures stunning photos and videos in any scenario. From crisp landscapes to detailed close-ups, the S24 Ultra consistently delivers breathtaking results that rival those of professional-grade cameras. Plus, features like optical zoom, advanced stabi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 Ultra has a great camera with amazing zoom
on February 3, 2024
Posted by: JamesK
[This review was collected as part of a promotion.] I use my phone all the time to listen to audiobooks while working around the house and yard. It had an update that introduced some hiccups with my bluetooth for a bit, but Samsung seemed to fix that problem pretty quick.
I also can't get over how great the telephoto capabilities are for a phone! Of course the phone is always there to take photos of my son or wife, phones have been great for that for a while. But when we go on vacation or the zoo and see an animal that you can't get close to, it is nice to also get great shots of them that look like you used a dedicated camera with a zoom lens or were way too close!
Through all this, the battery life optimization seems to work wonderfully for me. On a trip to Disney, my son was playing Pokémon Go on my phone when we were in line, I was often looking at Disney's Park app for ride wait times, and I would take photos throughout the day. My wife was doing the same things, maybe a little heavier, but she needed a power bank to make it through the day and I ended with over 30% charge left.
So overall, I have to say there is only two things I don't like about this phone. First is the curved edges, which make putting on a screen protector a pain and causes them to break more often. And second is the in screen fingerprint scanner. I'm sorry, but they just do not work as well as the old ones on the back. Both are annoying, but they are tradeoffs I can live with. Personal rating would be 9/10 or 4.5/5 stars, but let's say 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new ai is amazing, phone is fast and reliable
on February 3, 2024
Posted by: Matrix
[This review was collected as part of a promotion.] I love this phone. It is fast a reliable. Reminds me a lot of my old note 20 ultra. The new ai features are amazing. Great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hardware excellent software not so much
on February 3, 2024
Posted by: Dillon
[This review was collected as part of a promotion.] Hardware is top notch but the software if horrible. Game on s24 ultra consistently crashes to no end. It is the same for all games on s24U. This is no way acceptable for a roll out of the flagship phone in the modern age. Please do better samsung
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Greetings Dillon,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out, "Samsung phone or tablet freezes and crashes" when you have some free time to help resolve what you may be experiencing with your Galaxy S24 Ultra. Please do not hesitate to contact Samsung Support if you would like any further assistance afterwards. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out, "Samsung phone or tablet freezes and crashes" when you have some free time to help resolve what you may be experiencing with your Galaxy S24 Ultra. Please do not hesitate to contact Samsung Support if you would like any further assistance afterwards. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
I love the S24 ultra. I feel it's the best phone
on February 3, 2024
Posted by: Kingbk11
[This review was collected as part of a promotion.] I love the camera, it is awesome. The speed in which everything works is unbelievable. Movies look crystal clear. The gamimg look amazing I'm trying to convert all of my family to samsung.
Value
5
Written by a customer while visiting Samsung US