Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
No major difference between the 23 and 24
on February 4, 2024
Posted by: Curlyc
[This review was collected as part of a promotion.] Using my ultra s24 for a week now, I haven't noticed any major upgrades from previous version. The phone is fast, responsive, great feel, and fits better in the pocket, camera is slightly better, much faster auto focus. Accessing large files and documents seems to be faster as well.
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Hiya Curlyc,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. The key differences between the Galaxy S24 Ultra and the previous model are an upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. At 2600 nits, Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. Plus, with Corning Gorilla Armor, the screen is less reflective than Galaxy S23 Ultra. Finally, Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement, which is the first application on a Galaxy smartphone. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. We're always more than happy to assist you! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. The key differences between the Galaxy S24 Ultra and the previous model are an upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. At 2600 nits, Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. Plus, with Corning Gorilla Armor, the screen is less reflective than Galaxy S23 Ultra. Finally, Galaxy S24 Ultra has a 200MP Wide-angle Camera with ProVisual engine for AI enhancement, which is the first application on a Galaxy smartphone. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. We're always more than happy to assist you! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra convinced me to upgrade after 5+ years
on February 4, 2024
Posted by: PandaQueen
[This review was collected as part of a promotion.] Said goodbye to my S9 just yesterday. 😓
My trusty Samsung S9 has served me reliably for over five years+.
I chose the Ultra because it has the best technology upgrades seen on the market in years. The chips are excellent. Screen is excellent. AI tech feels fresh. Actually amazing to see that rolled so soon after Chat GPT blew up.
Samsung products have always lasted forever for me. I'm investing a lot of money into this, hoping I'll get another 5 years out of a Samsung phone.
It's actually bittersweet as I transition to the cutting-edge Samsung S24 Ultra.
While I will undoubtedly miss certain features of the S9, such as the auxiliary jack, SD expansion card slot, comfortable curved sides, RGB edge lighting, biometric heart rate reader, and rear fingerprint reader with notification drop-down functionality, I am eagerly anticipating the innovative capabilities of the S24 Ultra. The S-Pen feature, advanced AI tools, and numerous unexplored features hold great promise for enhancing my productivity and user experience.
Although parting with the S9 evokes a sense of nostalgia, I believe this is the opportune moment for this transition. I am optimistic that the S24 Ultra will prove to be an equally reliable and valuable asset for the years to come.
I chose the Ultra because it has the best technology upgrades seen on the market in years. The chips are excellent. Screen is excellent. AI tech feels fresh. Actually amazing to see that rolled so soon after Chat GPT blew up.
Samsung products have always lasted forever for me. I'm investing a lot of money into this, hoping I'll get another 5 years out of a Samsung phone.
It's actually bittersweet as I transition to the cutting-edge Samsung S24 Ultra.
While I will undoubtedly miss certain features of the S9, such as the auxiliary jack, SD expansion card slot, comfortable curved sides, RGB edge lighting, biometric heart rate reader, and rear fingerprint reader with notification drop-down functionality, I am eagerly anticipating the innovative capabilities of the S24 Ultra. The S-Pen feature, advanced AI tools, and numerous unexplored features hold great promise for enhancing my productivity and user experience.
Although parting with the S9 evokes a sense of nostalgia, I believe this is the opportune moment for this transition. I am optimistic that the S24 Ultra will prove to be an equally reliable and valuable asset for the years to come.
*Please note, this was also edited by the AI text enhancement features provided by Mr. S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The all new S24 Ultra
on February 4, 2024
Posted by: LovelySamsungUser
[This review was collected as part of a promotion.] The just released S24 Ultra has every little thing that you've been looking for and goes even far. Its screen is such a masterpiece, with its 2600 nits and qhd+ resolution making everything look spectacular. The cameras are outstanding and since I have the S Pen I've learned to use it (and God, no one knows how handy it is until you have it). Also the AI Features are astonishing, I love how the generative AI in Gallery works, the Translation features are the most relevant ones, the whole world is moving away from their home countries and this feature makes u able to talk to almost anyone. I have been with Samsung since the S3 Series, its 8MP Camera, its 16 GB of storage and the 4,7" screen, that was in 2012 and twelve years later I'm still with them, having this amazing 200MP Main Camera, 5,8" Screen and a ton (literally) of storage. It's more than just innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra is Amazing!
on February 4, 2024
Posted by: Jaks127
[This review was collected as part of a promotion.] I was looking for a new device after having my S21+ for years. It was slowing down but I absolutely loved it. However, I'm an artist and when I sae the S24 Ultra, I instantly fell in love and had to have it. I am LOVING this phone. My drawing apps work flawlessly on here and the S pen? *chefs kiss*. I'm still learning all the amazing functions of the camera, but so far, the pictures are PHENOMENAL! I can't wait to get the camera down in order to take even better pics. The biggest downfall of this phone? Keeping my kiddo from stealing it because she loves the coloring too! Haha! Please don't let this phone ever go away lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New and better features.
on February 4, 2024
Posted by: Momof2
[This review was collected as part of a promotion.] I just received my phone and so far, it is great. I particularly like the camera and the quality of the pictures it takes, as well as its ability to zoom in at great distance. It is light, and the size if the screen makes it comfortable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone On The Market
on February 4, 2024
Posted by: SidsSamsung
[This review was collected as part of a promotion.] I switched from iPhone 15 Pro Max to Samsung Galaxy S24 Ultra 1TB and it was the best decision ever. The S24 Ultra beats the iPhone in every way.
The S24 Ultra has a stunning 6.8-inch AMOLED display with 120Hz and 1440p. The iPhone's screen is dull and choppy.
The S24 Ultra has a powerful Snapdragon 8 Gen 3 processor and 12GB RAM. It can handle any task or game smoothly. The iPhone's A17 Pro chip and 8GB RAM are weak.
The S24 Ultra has a massive 1TB storage and a microSD slot. I can store everything I want. The iPhone's 1TB storage and no microSD slot are pathetic.
The S24 Ultra has a phenomenal quad-camera with a 200MP main camera, a 12MP ultra-wide camera, a 50MP telephoto camera with 3x, 5x zoom, and 100x digital zoom. It also has a 12MP selfie camera. The S24 Ultra takes fabulous photos and videos. The iPhone's cameras are mediocre.
The S24 Ultra has a smart and helpful Galaxy AI assistant. It can do anything I ask it to. It can also learn from me and suggest personalized actions and tips. The iPhone's Siri is dumb and useless.
The iPhone was a trash phone that gave me nothing but headaches and frustration. I would never buy an iPhone again and I would always buy a Samsung. The Samsung Galaxy S24 Ultra 1TB is the best phone ever and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous phone
on February 4, 2024
Posted by: JnkoJenz
[This review was collected as part of a promotion.] This is the most stunning phone I've ever had the pleasure of using. The color is phenomenal, the display is superb, and the cameras will blow you away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly amazing technology
on February 4, 2024
Posted by: GreatHope
[This review was collected as part of a promotion.] I've used Samsung for about 15 years. This new S24 ultra is phenomenal. The camera finally takes beautiful pictures of the moon! Also just everything keeps blowing my mind at how simple yet functional with endless features and detail. I don't know how much time we have left in this modern day Babylon, but I will always use Samsung for my phone!
Value
5
Written by a customer while visiting Samsung US