Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Phone live language AI
on February 5, 2024
Posted by: sal2002
[This review was collected as part of a promotion.] Since I didn't have any chance to use for the whole day, I had a full review of my friend's phone which is the S24 Ultra. The camera can zoom up to 100x and see the moon just like I am near the moon in space. It is very improving compared to what I still have the phone using the S10 Plus. Overall, I will give the rating 5 stars for much improvement and long-lasting phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great pictures
on February 5, 2024
Posted by: DaMoMan
[This review was collected as part of a promotion.] I have had this phone for about a year, and I love it. It takes great pictures, has excellent battery life independent, is incredible, and the pin is fantastic. I recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I think this is a winner
on February 5, 2024
Posted by: galaxyshire
[This review was collected as part of a promotion.] I've had a lot of galaxy devices in my life, on one of those people who enjoy upgrading when possible. But the AI, is more helpful than annoying, and offer is benefits that aren't strikingly in your face, but they're a nice add-on if you need help.
I have genuinely enjoyed this device! The flatter screen I thought wouldn't be a huge difference, but you can still feel the luxurious feel of an older model. Without sacrificing screen durability. I think going to a flatter display was genius on Samsung's part. The basic storage starting at GB256 is such a necessity for today's day and age, and I think it's wonderful.
If you're thinking of upgrading, and there's a really good sale going on. I would do it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Este producto hace excelente fotos
on February 5, 2024
Posted by: LOVEYA
[This review was collected as part of a promotion.] Me encanta este teléfono. Hace fotos espectaculares. ES BUENI PARA TODO
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S24 ultra is the phone of 2024!!
on February 5, 2024
Posted by: joseav26
[This review was collected as part of a promotion.] The Samsung S24 Ultra is a reliable and aesthetically pleasing smartphone that caters to all my professional needs. Its standout feature is the AI capability, which enables me to compose well-structured and professional texts even when I am pressed for time. This feature ensures that my emails convey my message effectively and maintain a professional tone. Overall, the S24 Ultra is a versatile and dependable device that enhances my productivity and communication in a business setting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones ever
on February 5, 2024
Posted by: Dcjr1526
[This review was collected as part of a promotion.] I have had many smart phones, this is the best one I've ever had. Love the speed / performance and ease of use. I strongly recommend Samsung to all my friends and family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing AI feature / widget/ wallpapers
on February 5, 2024
Posted by: phatsyturvy
[This review was collected as part of a promotion.] I am particularly fond of exceptional feature of my s24 ultra.☺️
Apart from the AI capabilities, I also appreciate how my wallpaper or background appears every time it rains or snows. This is a unique effect that I find quite appealing. 🪄✨️
Additionally, I found the widgets update very useful. Now, I can finally add my alarms to top of my screen! 🫶
I'm really digging the translation feature, since we're big fans of ordering food online (like from Viet restau). Now I can translate Vietnamese to English!🎉
I am a moon enthusiast. I always make sure to capture full moon images, which is commendable considering the 100x zoom feature. 🌕
Overall, I found my new S24 to be quite satisfactory. 🥰
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Cheap price for a decent experience
on February 5, 2024
Posted by: Sams0ng
[This review was collected as part of a promotion.] I mostly use my phone for playing games. I also use it for work with is nice if you don't want a phone that's not too pricey.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, February 6, 2024
Salutations Sams0ng,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We're so happy to hear that you have been able to enjoy the full functionality and some of the features that the Galaxy S24 Ultra has to offer you! If you have any questions for us or if you would like any assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
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