Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone I've ever had!
on February 5, 2024
Posted by: Squishbear
[This review was collected as part of a promotion.] This thing keeps my life om track! I use it for alarms, for the calendar, for music, texts and calls, looking up random things. There's nothing this phone can't do!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is fabulous!
on February 5, 2024
Posted by: TOTHEMOONANDBEYOND
[This review was collected as part of a promotion.] I have been using Samsung for the last 10 years and the features I get on this device is like no other. From the split screen, super fast charging, AI features, the history and being able to see what your calculating on the calculator app( I use this feature alot)! Being able to see your call dialog from months ago, amazing camera, reverse wireless charging, the Spen ( my nieces LOVE DRAWING), the display. Honestly I could go on and on but point being, I like how Samsung pays attention to the small details, my friends who use other non Samsung products ask me if I work for Samsung because I am talking about it 24/7. They are deffinetely tired of "hey can your phone do this or that". Great product. I would also love if Samsung came with something better then the apple vision pro, I mean you guys can do better I know!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Didn't know I needed it until I received it.
on February 5, 2024
Posted by: faithlj
[This review was collected as part of a promotion.] This device is amazing! It makes daily tasks easy by keeping up with my calendars and reminding me of important events to helping me stay on track with work projects.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on February 5, 2024
Posted by: UncleH
[This review was collected as part of a promotion.] This phone is great for when I need to send pdf files to work or if I need to sign papers online, great battery life, and great camera features as will.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful piece
on February 5, 2024
Posted by: Yemmyraul7
[This review was collected as part of a promotion.] Can't wait to get my hands on it. Will surely love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S24 Ultra Triumph
on February 5, 2024
Posted by: AnthonyMS
[This review was collected as part of a promotion.] In my illustrious career spanning over 50 years as a technology review writer, I've had the privilege of witnessing the evolution of smartphones. The Samsung Galaxy S24 Ultra, however, stands as a pinnacle in technological excellence. With its dazzling 6.8-inch touchscreen boasting an impressive 501PPI, the visual experience is nothing short of breathtaking.
The 200-megapixel rear camera transforms every moment into a work of art, capturing details with unparalleled precision, while the 12-megapixel selfie camera ensures your self-portraits are nothing short of perfection. Powered by the Qualcomm SM8650-AB Snapdragon 8 Gen 3 chipset and 12GB of RAM, this phone is a performance powerhouse, effortlessly handling any task thrown its way.
What truly sets the Galaxy S24 Ultra apart are its Language and AI features. Circle to Search, Browsing Assist, and Call Assist: Live Translate redefine user interaction, making navigation and communication seamless. Transcript Assist and Note Assist elevate productivity, offering a sophisticated voice recorder and a powerful note-taking experience. Chat Assist ensures convenient communication, while the Photo Editing suggestions and Generative Photo Editing showcase Samsung's commitment to pushing creative boundaries.
In conclusion, the Samsung Galaxy S24 Ultra 5G is a testament to innovation and excellence. It seamlessly integrates cutting-edge technology with user-friendly features, setting a new standard for smartphones globally.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
New s24 strain my eyes and causes pain.
on February 5, 2024
Posted by: Xamlov7
[This review was collected as part of a promotion.] Use for office, browing, social mwdia, youtube, streaming, camera
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, February 5, 2024
Hi there Xamlov7,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your Galaxy S24 Ultra features Eye Comfort Shield. This feature may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off. To enable this feature: 1. From Settings, tap Display > Eye comfort shield, and then tap to enable this feature. 2. Tap an option to customize: * Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. * Custom: Set a schedule for when Eye comfort shield should be enabled. - Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. - Drag the Color temperature slider to set the opacity of the filter. * Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. For your convenience, I have included a link to your device manual so that you can easily customize your settings. Let us know if you have any questions for us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great phone
on February 5, 2024
Posted by: DragonDagger
[This review was collected as part of a promotion.] I love the flat screen. The bump in brightness is also a noticeable improvement.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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