Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Even better than my 22 ultra
on February 5, 2024
Posted by: Bluedriver
[This review was collected as part of a promotion.] YouTube, streaming music tap to pay. Use pen to paint and sign documents.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I know this phone is very good
on February 5, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I like this phone for new things as artificial Intelligence.(Al),and liked new memory capacity, and other especifications.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durability
on February 5, 2024
Posted by: Andres
[This review was collected as part of a promotion.] The phone is several years old and is still fast and sturdy. No wear damage. Screen is.tpugh
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra review
on February 5, 2024
Posted by: Pikannchu
[This review was collected as part of a promotion.] Great phone . Smooth operation. Loving it ! Always love samsung products .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a piece of tech!
on February 5, 2024
Posted by: Letsgetitstarted
[This review was collected as part of a promotion.] This is the best phone I've ever had and I've been using Samsung phones since the S4. I rock an iPhone for business and an Android for personal and I honestly love the S24 Ultra the best. Switching to the flat display is a game changer. AI features are amazing as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Washed out screen's colors
on February 5, 2024
Posted by: Paulojr10
[This review was collected as part of a promotion.] I've been using samsung since galaxy s2. And this has been the worse screen so far. Plus the phone lost it's curved screen and now looks thicker and uglier
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, February 7, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone
on February 5, 2024
Posted by: Stormbreaker
[This review was collected as part of a promotion.] I use my Galaxy S24 Ultra for productivity, gaming, capturing photos, and shooting videos. The camera impresses me with its clarity, and the AI functionality enhances the detail in my photos. The flat display is fantastic, allowing me to use the S Pen without any issues, especially when taking notes. Additionally, adding a screen protector without any issues adds to the overall experience. The phone's sleek look and quality feel further enhance its appeal. Gaming is also improved, with better response times for characters, allowing for more accurate moves. When checking and responding to emails or submitting assignments, I can ensure a professional tone by using the phone to check for grammatical errors. The S Pen's features enhance note-taking and overall usability.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love its adaptability and the screen clarity
on February 5, 2024
Posted by: BellBooknCandle
[This review was collected as part of a promotion.] I use this phone morning, noon, and night. It's my alarm, my news, my map, my music, videos, recipes, shopping.... darn near everything comes through my S24 Ultra. It has been the best money I've spent on tech in years! I started with Samsung S2 all the way to S24, and Samsung keeps getting better and more innovative with each series, and I think that they have surpassed the competition by all measures with the Ultra. Adaptive, responsive, with a massive choice of applications to fit my needs, I am thrilled with every detail. Thank you Samsung for the quality device and thought put into every factor.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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