Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Fast with a good camera and amazing screen
on February 6, 2024
Posted by: Rek437
[This review was collected as part of a promotion.] I upgraded from an S22 ultra and oneplus phones prior.
the most welcomed change is the speed apps and web pages load. It feels way faster than my iPad with zero stutter as I scroll, multitask, or switch apps. I haven't experienced this on an android device in a while.
The screen is also fantastic. I am super thankful to the low brightness it can reach, especially as someone that wakes up to reading the news.
The camera is the only area that I hope software upgrades improve, and perhaps the only reason I'd recommend someone against Samsung S series in general. Still and landscape photos are amazing and natural looking; however, if something moves even a whisker, Samsungs smarts chooses to resolve to the blurriest and most unflattering photo.
That inconsistency with taking pictures is a pretty big hindrance on an otherwise fantastic phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All New Device
on February 6, 2024
Posted by: Christopher
[This review was collected as part of a promotion.] Has been great using new phone. Easy to hold, fits in hand does not feel like it is falling out all the time. Love the new screen it is brite and colorful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 24 Ultra upgrade from a note 20 ultra
on February 6, 2024
Posted by: stayingwarmwithmy24
[This review was collected as part of a promotion.] 2nd samsung phone the transition was easy enough. the toughest thing was the timing. was now the time to leave behind my old workhorse? so far so good and i am still learning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is outta this world amazing
on February 6, 2024
Posted by: EramisT
[This review was collected as part of a promotion.] This phone is beyond amazing!!! It does everything basically that any computer can do just better. The picture and video qualities are not like any phone I've ever owned simply amazing!!!
Value
5
Response from Samsung USBy Social Commerce, February 6, 2024
Hiya EramisT,
Thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We just love to hear when our customers have fallen in love with their brand-new devices and their features! The Galaxy S24 Ultra is a special device as you know! With Galaxy AI, so many new and awesome features are now available to you! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Take a look at our YouTube channel to learn more about the amazing features you now have available in the palm of your hands! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much easier, too! If you have any questions for us, feel free to reach out to Samsung Support!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We just love to hear when our customers have fallen in love with their brand-new devices and their features! The Galaxy S24 Ultra is a special device as you know! With Galaxy AI, so many new and awesome features are now available to you! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Take a look at our YouTube channel to learn more about the amazing features you now have available in the palm of your hands! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much easier, too! If you have any questions for us, feel free to reach out to Samsung Support!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and Ai features
on February 6, 2024
Posted by: ThatGreyOmni
[This review was collected as part of a promotion.] As someone who regularly is un sure about how my writing sounds I love that the keyboard Ai features are able to suggest and implement changes to my writing to match the style I want. The camera set up is also amazing I have yet to take a bad picture on this phone. I also love that the built in photo editor has an Ai editor option it makes cleaning up photos so easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on February 6, 2024
Posted by: Jinzo75
[This review was collected as part of a promotion.] 📷 is great with many options.
Stylus is always a must have feature
Stylus is always a must have feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features
on February 6, 2024
Posted by: Twopop
[This review was collected as part of a promotion.] But I wish it would stop selling low storage And I wish it still had an SD card slot But I guess I can use an external hard drive 2 store stuff in And I wish that it would stop making me share all my private stuff on a cloud that can be hacked by a hacker As far as the storage goes Reason I wish it would stop selling low storage is not just for personal stuff But also because updates usually hogs up the low storage As far as speed and Operational aspects this is a very great phone I love the fact they started making it with a titanium back I wish there was more Ram but it's still pretty good on speed
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Howdy Twopop,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. The Galaxy S24 Ultra is available in 3 storage options: 256GB, 512GB, and 1TB with a 12GB RAM. If you would like additional storage options for your device, you have the choice of using cloud-based options like Samsung Cloud, Google Drive, and Microsoft OneDrive to store your content. For more information, check out "Manage storage on your Samsung Galaxy phone." If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. The Galaxy S24 Ultra is available in 3 storage options: 256GB, 512GB, and 1TB with a 12GB RAM. If you would like additional storage options for your device, you have the choice of using cloud-based options like Samsung Cloud, Google Drive, and Microsoft OneDrive to store your content. For more information, check out "Manage storage on your Samsung Galaxy phone." If you would like any further assistance or if you have any questions for us, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new AI integration! GENERATIVE EDIT!
on February 6, 2024
Posted by: Mclovin
[This review was collected as part of a promotion.] I use my phone for social media, work, school, and more! I have the whole community. Galaxy Buds 2, Watch 5, Tab S7fe, and 23 Ultra! I love all of them.
Love the new features like the circle to search is very helpful. The most helpful of all the game changer us Live Translate!
Value
5
Written by a customer while visiting Samsung US