Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(2,214 Reviews)
Open Ratings Snapshot
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product. 
(
205 out of 230
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Awesome phone
on February 17, 2024
Posted by: Skysky
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra brings significant features to the table, notable for its advanced camera, display technology, and battery is prettygood. The 200 MP main camera is sharp, offering high-resolution images that capture fine details. The AMOLED display, is oddly smooth in a goodway. Moreover, the device's 5000mAh battery lasts 2 days for me, a critical consideration for power users. these features position the Galaxy S24 Ultra as a strong contender in the premium smartphone segment, TLDR great phone definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
screen mura/grain issues
on February 17, 2024
Posted by: justarandomdude
from California
Expertise:Intermediate
I have experienced the dreaded mura/grain display issues that happen with darker colors/low brightness. I don't notice it as much at higher brightness but still subtly there depending on what colors are on screen and it is highly noticeable when I put the brightness down at night and turn on eye comfort shield. Really disappointed as I upgraded from a note 8 and was really excited for a new phone after 4-5 years. Going to wait and see how samsung handles this mess.
Response from Samsung USBy Social Commerce, February 20, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra/upgrade from S22 Ultra
on February 17, 2024
Posted by: Alpha19er
[This review was collected as part of a promotion.] I pre-ordered the S24 Ultra to replace a well used hand me down S22 Ultra. I've been in the Samsung phone ecosystem since smart phones emerged, with a fling with a Motorola play. I love the flat screen (not beveled like the S22), and while I did notice the somewhat more muted colors of the screen, I'm ok with them. I've always agreed that the AMOLED screens have been rich to the point of oversaturation (much like big screens at big box stores at to demo mode). The battery life has been phenomenal, I can use it fairly heavily all day at work, and still have plenty left to watch Netflix while doing cardio at the gym for an hour, and still make it through the evening to bedtime with 25% or so.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent glass screen.
on February 17, 2024
Posted by: JAYEZ4
[This review was collected as part of a promotion.] Super fast in streaming and games, love the color light green. Feels nice on the hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my 24 Ultra
on February 17, 2024
Posted by: Bestofthebest
[This review was collected as part of a promotion.] I love my new Samsung 24 Ultra. It does everything I need it to do without going to my computer and more. I've been a big fan of the Note series and very pleased that they keep the stylus. The AI is a great bonus and fun to use. I do wish the 24 series came in other colors; the metallic matte look was one of my favorites. Overall, Samsung, to me, has always been the BEST and always will be! Keep up the good work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone so far
on February 17, 2024
Posted by: Yaple769
[This review was collected as part of a promotion.] I love how easy it is to use, much smoother feel when scrolling, this has the camera I have always dreamed of, and Gorrila glass is icing on this perfect cake.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best S series phone yet
on February 17, 2024
Posted by: Vladdy
[This review was collected as part of a promotion.] I live the new features of the s24. I'm coming firm the s22 ultra. What an awesome upgrade. Living the flat screen! Did it think I would use the AI features. But here I am everyday putting the AI to use. Especially the editing features. Camera are amazing as always, especially the zoom. It's going to be a fun year of phone use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No other like, the competition is blown away
on February 17, 2024
Posted by: Luixanderton
[This review was collected as part of a promotion.] Just went on a trip to Japan and put the translator to the test, it was great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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