Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Generative AI is fun
on February 17, 2024
Posted by: Shp2024
[This review was collected as part of a promotion.] All the AI feature is fun to begin with on the new S24 series but more work has to be done so it could practically improve the overall user experience and productivity on daily task. Most the AI features were pretty immature and experienmental in my opinion but absolutely look forward for future updates and Samsung is moving in the right direction to integrated generative AI into their product lineups that could eventually let them standout from the competitors.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Hi Shp2024,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on the Galaxy S24 series to simplify daily tasks! For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy S24 series experience, so you can enjoy using your phone to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" for a more in depth look at the features you now have available with your device. We also currently have 26 videos that are dedicated to the Galaxy S24 Series on our YouTube channel that will help you become better familiarized with all of your features. I've also linked your device manual below so that you can easily customize your new device but who doesn't like to personalize their phone? Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on the Galaxy S24 series to simplify daily tasks! For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy S24 series experience, so you can enjoy using your phone to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" for a more in depth look at the features you now have available with your device. We also currently have 26 videos that are dedicated to the Galaxy S24 Series on our YouTube channel that will help you become better familiarized with all of your features. I've also linked your device manual below so that you can easily customize your new device but who doesn't like to personalize their phone? Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S22 Ultra.
on February 17, 2024
Posted by: StefiLouWho
[This review was collected as part of a promotion.] I have been using Samsung devices since the Galaxy S2. The S24 Ultra is everything I have been waiting for. The flat screen is my favorite! This phone feels premium and handles everything I want to do with it flawlessly. I work 12-hour shifts overnight as a nurse and return home with at least 50% battery remaining. I am a photography hobbiest (love to Fuji) & the cameras on the S24 Ultra are more than adequate in most situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone service capabilities
on February 17, 2024
Posted by: Buggy2010
[This review was collected as part of a promotion.] The speed of the phone is one off the fastest I have ever experienced so far. The camera is the best by far and the built-in AI puts it over the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just omg!!!!
on February 17, 2024
Posted by: Squishymonkey
[This review was collected as part of a promotion.] Love the camera and the processor is super fast no lag when playing CODM
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness in a phone
on February 17, 2024
Posted by: Akjager
[This review was collected as part of a promotion.] The Samsung S24 Ultra blew me away with its stunning 6.9-inch Dynamic AMOLED display, delivering vibrant colors and crisp details. Its lightning-fast processor and ample RAM ensure smooth multitasking and lag-free performance. The versatile camera system captures stunning photos in any lighting condition, while 5G connectivity and long-lasting battery life keep me connected all day. The S24 Ultra sets a new standard for smartphone excellence, combining cutting-edge technology with sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my honest experience and opinion
on February 17, 2024
Posted by: Avill1736
[This review was collected as part of a promotion.] Honestly, before I used Samsung, but then I changed another phone and the Samsung 24ultra came out and I decided to buy it because it seemed like a good phone, nice, good cameras, good specifications, which during the day shows a difference, the phone is A wonder for my personal use and one more thing that I like is its ecosystem. In general, it is a phone that does what it promises and is a good purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life
on February 17, 2024
Posted by: AndiZZZ2
[This review was collected as part of a promotion.] Seamless transfer from older model to the new one. So far so good. I haven't gotten to play much with the AI features. I do wish I could rename the voice activation search to something other than "hey Google" or "OK Google." I will say a few of my accesses were a little wonky, but I'm not sure if that was a Samsung transfer thing or a me thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
King of flagships!
on February 17, 2024
Posted by: JKLnn1
[This review was collected as part of a promotion.] S24 ultra is an overall beast. Awesome performance, great battery, incredible cameras. AI features come in handy, even just with simple daily stuff.
I don't spend much time on my phone, 3-4 hours daily, and I easily get 2 days before charging. Most of my usage is social media and calls, video calls too.
Design is lovely with the sharp cuts, flat screen and really good quality glass. I got titanium blue color which is also beautiful. Even single handed use easy.
And about the bad: thermal control is still a little weird, minor camera software issues in auto mode.
I don't spend much time on my phone, 3-4 hours daily, and I easily get 2 days before charging. Most of my usage is social media and calls, video calls too.
Design is lovely with the sharp cuts, flat screen and really good quality glass. I got titanium blue color which is also beautiful. Even single handed use easy.
And about the bad: thermal control is still a little weird, minor camera software issues in auto mode.
Value
5
Written by a customer while visiting Samsung US