Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I am a loyal Samsung customer till the end.
on February 13, 2024
Posted by: Edsamsung
[This review was collected as part of a promotion.] So far I just got my new S24 Ultra my previous previous phone was a Note 9 it was an excellent quality phone especially the blue color I wish they can bring that blue back in there tablets and phones the Note 9 was so durable long lasting I love my service with Samsung and I will forevers be a loyal customer no going anywhere no matters what I've had the best experience with Samsung phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The AI features are worth the price
on February 13, 2024
Posted by: PChoops
[This review was collected as part of a promotion.] The AI cones in handy in so many more ways than expected. Great phone, great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the best camera ever
on February 13, 2024
Posted by: Rogier1960
[This review was collected as part of a promotion.] This samsung is better than the previous models due to Mata AI and is faster and more user friendly. Transferring files from your old device is much more faster.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Finally, a well integrated AI.
on February 13, 2024
Posted by: Leizam
[This review was collected as part of a promotion.] Live Translate. It's a fast, easy-to-use and tremendously useful feature in your everyday life if you have to talk to people in other languages. AI is even able to change texts into other writing styles, such as a more formal, social, polite format or even for social networks or with the use of emojis.
Samsung Notes also uses this AI, specifically to automatically format text, correct spelling and make summaries, much like ChatGPT does. The audio notes app uses AI to transcribe conversations from multiple people.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new look and feel...
on February 13, 2024
Posted by: WGroover
[This review was collected as part of a promotion.] I use my phone for everything... Movies, music, social, and all my communicating are done right from this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on February 13, 2024
Posted by: BrownHammer
[This review was collected as part of a promotion.] Awesome phone, great size, wonderful picture and video quality. Nice sound from speaker.
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, February 13, 2024
Salutations BrownHammer,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are so pleased to hear that you have been enjoying all the features that your brand-new Galaxy S24 Ultra has to offer you! At 2600 nits, the Galaxy S24 Ultra has the brightest 6.8" adaptive display on a Galaxy device yet. Plus, with Corning Gorilla Armor, the screen is less reflective in a wide range of lighting conditions than its predecessor! Feel free to reach out to Samsung Support if you have any questions for us or if you would like any other feedback with us. Thank you for being a faithful Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
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https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST phone I've ever owned!!
on February 13, 2024
Posted by: Jakedasnake
[This review was collected as part of a promotion.] This phone is spectacular with all its fancy features like live caption, live transcribe, it can summarize complete pages of text with the press of a button, text to speak live during phone calls, AI photo editing not to mention the camera quality A++, oh yeah the fact that it can share battery wirelessly and can accpect tap pay, overall I just love the 24 ultra it's sleek design, fast charging, great quality truely am amazing piece of technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why buy anything else?
on February 13, 2024
Posted by: Praveen
[This review was collected as part of a promotion.] This is G.O.A.T device. The greatest of all time mobile. Wow, wow, whatta specifications. Mind blowing, stunning. Flabbergasted. Along with the Samsung S24 Ultra. I also bought galaxy earbuds pro 2 and galaxy watch6 classic LTE mode. Oo my gosh, no words to explain about these devices. They're top notch in performance. I love Samsung ecosystem. That's why I own them, even my laptop is Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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