Customer reviews from filtrete.com
Filtrete - Allergen Defense 20" x 25" x 1" Pleated Air Filter, MERV 11 (9803-4) - Red
Average customer rating
4.7
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
391
4 Stars
63
3 Stars
6
2 Stars
3
1 Star
9
96%of customers recommend this product.
(
429 out of
446)
Customer Reviews for Filtrete - Allergen Defense 20" x 25" x 1" Pleated Air Filter, MERV 11 (9803-4) - Red
Customer Rating
2
2x Benefits says pkg = double the disappoinment
on September 10, 2018
Posted by: packyb
from Louisiana
Gender:Female
[This review was collected as part of a promotion.] In 17 days my 3yr old Bryant Evo. A/C alerts for filter change, the shortest of any filter I ever used in my air conditioned home of 26yrs. The caked dust/debris is evident as usual but the half life is upsetting. I have CVID causing major immune/allergy sensitivities and really can't afford to pay for 20+ filter replacements yearly from a brand Ive trusted to do as they advertise and last for my money spent. I can only hope the next purchase of filtrete filters will be closer to my brand expectations . Thanks
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, September 10, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-388-3458 M-F 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
4
Maximum Allergen Reduction Filter 1900
on August 18, 2018
Posted by: dmos
from Erie, PA
Gender:Male
[This review was collected as part of a promotion.] The installation instructions state: "Insert the filter...with the arrow on the frame pointing towards the blower motor." However, both the picture and the instruction on the filter show and state that the arrow shows the direction of the air flow through the filter [which is the opposite of facing "towards" the blower motor. Please review the installation instructions for consistency. Thank you.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
1
doesn't fit
on October 13, 2019
Posted by: so disappointed
from Fl
Gender:Female
I have no idea what to do with this BETTER AND HIGHER END filter... this is the first time a 16 x 20 x 1 inch filter purchased at the local hardware store DOESN'T FIT.
I have an AC unit with a more precise slot in which to insert the filter. No matter how I try, it just won't slide down the frame as required. I can't return the unit for a lower grade filter because I didn't save the receipt.
I have an AC unit with a more precise slot in which to insert the filter. No matter how I try, it just won't slide down the frame as required. I can't return the unit for a lower grade filter because I didn't save the receipt.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, October 14, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would love to gather some additional details about your experience. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
5
Choice of MERV ratings and size
on November 1, 2019
Posted by: Boat52
from Naples, FL
Gender:Male
[This review was collected as part of a promotion.] Nominal size of HVAC filters is a problem for some users. The problem is made worse by the lack of standardization in return air grille sizes. For example, filter manufacturers print 18"X18" on a filter, but the nominal size can make it impossible to use them in a return air grille, if the builder bought cheap odd-size grilles. For the past two decades, I have had no problem with the Filtrete size in my house. Not true for other filters I tried. I have a large return air grille that I have to tape two 18X18 together to use. 18X36 is not a common size to find and I do not think Filtrete makes this size (with 18X24 the largest I could find). Once I bought another big-name brand. After taping the two together, the length of the filter was too short.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
4
Always Reliable
on July 23, 2015
Posted by: Jimbo49
from Kentucky, United States
Gender:Male
Been buying these for years.Been buying these for years.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Clean and fresh breathing
on September 23, 2016
Posted by: MSMOLLY007
from Concord, North Carolina, United States
Gender:Female
[This review was collected as part of a promotion.] I purchased a four-pack of these filters I have been using filtrate in my home for 10 years it is a quality product and it is reasonably priced I'm so happy to have this product in my home
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Great if you have pets
on September 23, 2016
Posted by: julie57
from NY, United States
Gender:Female
[This review was collected as part of a promotion.] I have use this for product for over 5 years and still the filters are great to keep cat dander down. I am thrilled and glad for this product.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Does the job!
on March 23, 2020
Posted by: april50
from Palm Beach, FL.
Gender:Female
Cool air again and product seems to deliver as promised.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com