Customer reviews from filtrete.com
Filtrete - 12 in. W X 12 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Average customer rating
3.3
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
30
4 Stars
15
3 Stars
5
2 Stars
4
1 Star
24
58%of customers recommend this product.
(
41 out of
71)
Customer Reviews for Filtrete - 12 in. W X 12 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Customer Rating
1
on August 2, 2017
Posted by: QC ENGINEER
from Houston, TX, United States
Gender:Male
My opinion the quality control of these filters is non existent or the controllers are being paid off which is normal with goods made in Mexico.
Poor quality - undersized and dangerous leak of filtration can lead to air system break down.
Poor quality - undersized and dangerous leak of filtration can lead to air system break down.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Engagement, August 3, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-388-3458 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting filtrete.com
Customer Rating
3
Basic Pleated 3M "3" Pack
on July 16, 2017
Posted by: Julie65
from Coweta, OK, United States
Gender:Female
I have been buying these filters for 10 years and have loved the quality, what they catch and the cost for a 3 pack. I always get two packs to have 3 changes. I change them between 2 to 3 months apart regularly. However; since the change that was made in their actual "1" inch width NOT so satisfied with the 3 Pack anymore. They are so thin
they whistle ALL the time and it is so
annoying when trying to sleep. I haven't given up on Filtrete yet, I returned the unopen packs I had and purchased a 2 pack 1085 Micro Allergen Extra with a true "1" inch edge/rim. I sure hope they are quiet like the other filters used to be when they were thicker. Unfortunately they are twice as expensive.
Love to see you change the thickness back
and even you had to raise the cost just a little.
they whistle ALL the time and it is so
annoying when trying to sleep. I haven't given up on Filtrete yet, I returned the unopen packs I had and purchased a 2 pack 1085 Micro Allergen Extra with a true "1" inch edge/rim. I sure hope they are quiet like the other filters used to be when they were thicker. Unfortunately they are twice as expensive.
Love to see you change the thickness back
and even you had to raise the cost just a little.
No, I would not recommend this to a friend.
Written by a customer while visiting filtrete.com
Customer Rating
5
Gets the job done
on July 6, 2017
Posted by: Coolmariodude
from Conway, SC, United States
Gender:Male
[This review was collected as part of a promotion.] This filter really gets the job done.. I've noticed it caught some of the small dust and it caught the dust balls that was floating in the air along with the pet air. I'll surely recommend this filter to anyone!
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
1
Quality has gone downhill
on June 19, 2017
Posted by: woodnut
from Virginia, United States
Gender:Male
Bought the same ones I have been for years, or so I thought. Went to install them only to find they shrunk them another 1/8" all the way around. The last ones the perimeter was very sturdy, these are junk. Had bend retaining tabs so they would stay in frame. The smaller size now allows more air the chance to bypass the filter. Hum didn't see the price of the new smaller package drop. Will have to find another brand now. Father has been a 3M stockholder since 1965, he was very disappointed to hear the change in quality.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Engagement, June 21, 2017
Thank you for taking the time to leave your review. Regardless of the frame time the length and width should be the same size. We also did not change the performance the filter provides. If our team can assist please reach out at 800.388.3458 M-F 8am-5pm CT so we can assist.
Written by a customer while visiting filtrete.com
Customer Rating
1
Decline in Quality
on June 8, 2017
Posted by: CriticalMass
from Frederick, MD, United States
Gender:Male
The latest batch, in a 3-pack, has beveled edges. This means that they do not fully fit the receptacle and are not held securely in place. They just wobble with the airflow.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Engagement, June 9, 2017
Thank you for taking the time to leave your review. Regardless of the frame time the length and width should be the same size. If our team can assist please reach out at 800.388.3458 M-F 8am-5pm CT so we can assist.
Written by a customer while visiting filtrete.com
Customer Rating
1
Undersized
on May 5, 2017
Posted by: Tom G
from Tampa, FL, United States
Gender:Male
I've used these filters for a while but quality control is slipping or a decision has been made to reduce the filter size. I use 2 18x18 filters in my air return. They fit well in the past but the last 2 packages I bought do not fit as well. I have to use tape to seal the gap in the middle. The new ones measure 17 1/2 x 17 1/2. Looking for another brand that fits better.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Engagement, May 8, 2017
Thank you for taking the time to leave your review. We appreciate customer feedback and we'll certainly pass your comments along for consideration. All of our filters have a nominal (18 x 18 x 1) and an actual (17-5/8 x 17-5/8 x 7/8) size listed on the packaging. If our team can assist further please reach out to them directly at 800.388.3458 M-F 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
4
Good Product
on March 3, 2017
Posted by: nctarheel
from NC, United States
Gender:Male
[This review was collected as part of a promotion.] We only have regular household dust, so the Filtrete Basic Air Filters do a good job.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Lasts All Year Long
on September 29, 2016
Posted by: Nesie
from Utah, United States
Gender:Female
Sturdy and does the trick. I could not be happier with this filter.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com