Customer reviews from filtrete.com
Filtrete - 12 in. W X 12 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Average customer rating
3.3
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
30
4 Stars
15
3 Stars
5
2 Stars
4
1 Star
24
58%of customers recommend this product.
(
41 out of
71)
Customer Reviews for Filtrete - 12 in. W X 12 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Customer Rating
1
Poor fit
on January 4, 2021
Posted by: JBord89
from Arizona
Gender:Male
I purchased 20x30x1 filters for my 2 HVAC systems and tried to install them in factory manufactured return air grills. I removed the old 20x30x1 hardware store branded filters and attempted to install the new Filtrete basic ones. They were so tight I had to force them into the opening causing them to bow, allowing the air to go around the filters. I ended going back to the hardware store and purchase the cheaper brand that fit properly. I had this same issue at another property I own. Picture it the filter that fits correctly.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, January 6, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-388-3458 Mo-Fri 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
1
Wish frame was full.
on July 22, 2020
Posted by: russ0975
from MS
Gender:Male
I wish the frame on these filters was full instead of being so thin. It does make a difference, especially noise-wise when the unit comes on and turns off.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, July 23, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting filtrete.com
Customer Rating
4
Good Filter
on April 6, 2020
Posted by: IRDS
from Coral Springs, FL
My husband came home with this air filter. I changed it out and watched it over the last month. It works good. A little heavy in thickness so not sure how well it filters through but it does the job.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
1
Not true to size
on March 30, 2020
Posted by: Judi
from Texas
Gender:Female
I bought two different sizes (12x24x1 and 16x20x1). Both sizes are slightly larger than the size stated and will not fit in the openings. Very poor quality.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, March 30, 2020
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-388-34587 Mo-Fri 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
4
Restricted Air Flow
on December 30, 2019
Posted by: David M
Gender:Male
[This review was collected as part of a promotion.] Why is there so much cardboard restricting the airflow? I remove all crisscrossed cardboard from the middle of both sides and they work fine with better airflow.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
4
better air flow
on September 14, 2019
Posted by: Oldtimer
from Louisiana
[This review was collected as part of a promotion.] Installed this filter two weeks ago and have seen a definite improvement over the better rated ones, seems like my a/c has shorter run cycles and my house is as cool as before. I will use this level of filter from now on. Also the last two weeks we have had record setting temperatures almost each day.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Good filters - people need to stop second guessing
on August 24, 2019
Posted by: jfield
from Henderson NV
Gender:Male
[This review was collected as part of a promotion.] I've always wanted a decent filter that allowed for superior air flow after pleated filters pushed the old fiberglass filters out of the market. These excellent, inexpensive, free-flowing filters are perfect. Several reviews here are complaining about the airflow arrow being backwards. Just follow the installation instructions, don't second guess the engineers, and you'll be fine.
I've been using these for years in my own home (two air handlers, four filters) and two rental units (one air handler each). Never had a problem. They work well, they're light but durable. And they definitely improve heating/cooling efficiency over the restrictive filters most people use now.
Worth noting that studies done on HVAC air filtration show that no matter what kind of filter you use, you don't get most of the dust in your house anyway because it's resting on surfaces and embedded in carpets and pillows. So no matter how high a MERV rating you use, you end up breathing all the dust as you move around the house stirring it up before it ever gets near your filter.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Great filter
on August 16, 2019
Posted by: Wheezy
from Texas
Gender:Female
[This review was collected as part of a promotion.] I have 3 pets and an old air system, so I have to change my filters quite a bit to keep from dust build up. Every time I change my filter I am so pleased with the amount of dust and dander the filter has collected and locked in. The air flow is quite, can’t hear it flowing through the filter. I am pleased with these filters.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com