Customer reviews from Mattel Creations
Mattel - Polly Pocket Gelato House Large Playset - Collectibles - Multicolor
Average customer rating
4.8
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
21
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Mattel - Polly Pocket Gelato House Large Playset - Collectibles - Multicolor
Customer Rating
4
Gelato Playset
on June 19, 2025
Posted by: Hollie
[This review was collected as part of a promotion.] The Gelato Playset is eye catching with its bright colors. My daughter’s face lit up when she saw it. She could not get it out of the packaging fast enough. She was a little frustrated with how small the pieces were and they don’t go exactly where she wanted them to go. It seemed to be missing a person. She loves all the accessories but doesn’t like them getting lost in the carpet. The latch to close the playset doesn’t work so she was upset over not being able to put the accessories in it and take it with her. Despite a few drawbacks she loves playing with all the cute accessories. She loves the elevator to the confetti. That was a fun surprise for her.
Response from Mattel CreationsBy Mattel Consumer Services, June 20, 2025
Sorry to hear about the latch and missing figure. For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
5
Super cute with all the details!
on June 21, 2025
Posted by: artymom9
[This review was collected as part of a promotion.] This is such a cute, compact little playset. Perfect for on the go and several children at once. We loved all the special little details and movements. From the rotating raft in the pool, spinning DJ dance floor, piñata that bursts, rocking horse, and of course the elevator that pops confetti from the cherry on top there is so much to interact with on this toy! Several of the accessories come in a “blind bag” style wrapping making it an exciting unboxing for the kids as well. The set includes two dolls as well as multiple pets, furniture, and lots of accessories for hours of play!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
It’s a hit
on June 23, 2025
Posted by: Berry36
from Minnesota
[This review was collected as part of a promotion.] This is a very cool and cute toy. This was for an 8 year old girl. This has an easy carry handle if she wants to take it somewhere and comes with just about everything you can imagine for play time. She absolutely loves this toy
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
4 stories of fun!
on June 24, 2025
Posted by: aep5073
[This review was collected as part of a promotion.] Favorite Polly Pocket yet! It’s 4 stories of fun including confetti when the elevator gets to the top floor. It’s adorable with different shaped windows (including a few heart shaped ones!), vibrant colors, and even a piñata! Her favorite part is that the house glasses are the handle for her to carry it around
Written by a customer while visiting Mattel Creations
Customer Rating
5
Scoops of Fun!
on June 26, 2025
Posted by: JSK1988
from Fort Worth, TX
[This review was collected as part of a promotion.] I got this for my 5 year for her birthday as her first Polly Pocket set and she loves it. As an ice cream aholic, the gelato theme really resonated with her. Each room of the playset is beautifully detailed and there are more than enough accessory pieces to keep her busy. The fact that this is so portable is one of the best features, however we the latch could be a little more secure as it does sometimes come open on its own. Also, the figure themselves I find to be an improvement on the older Polly Pockets that relied on stickers to attach to the playset. These have little pegs and holds to ensure they remain attached. Overall, very satdisfied with this toy!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
3
Misses the mark
on June 26, 2025
Posted by: lekoch
from Chicago, IL
[This review was collected as part of a promotion.] This Polly Pocket set is really cute, but it misses the mark in my opinion. As someone who grew up with Polly Pockets, I have some nostalgia regarding being able to easily take the sets with me. This set does not allow that. It has way too many small pieces and nowhere to easily store them. There are open windows in the set so that limits the areas where you can put the tiny pieces without them falling out. The set also has literally confetti in the top. That means that poor unsuspecting adults now get to clean up small confetti from their floor as their child asks to have it jammed back in to have it come out again. Ultimately, this feels like a toy designed by someone who does not have kids or has not had to take care of kids.
No, I would not recommend this to a friend.
Written by a customer while visiting Mattel Creations
Customer Rating
5
ice cream house for big imaginations
on June 27, 2025
Posted by: Enja44
from Houston, TX
[This review was collected as part of a promotion.] Just when you think you have seen all of the adorable Polly Pockets, this one is a super sweet shaped ice cream cone with a cherry on top. The package box has the 2 sides separated and it easily snaps into place and is held with plastic pins. The glasses lift up to become the handle, which is very sturdy plastic. My kiddo has carried this many times and I like that the closing button on the side is secure and does not open up until you want it opened. Inside the ice cream house, the flaps pull out to reveal a nice size pool. The elevator was the biggest joy as it reaches the top and springs open the cherry on top. Confetti is included but it gets harder to try and keep it inside after a while. This set is great because it has a lot of pieces with figurines and enough to play alone or with a friend. Once set up, the mini pieces fit inside the playset because no one wants to worry about little pieces being lost. Overall this is sturdy durable plastic that withholds hours of play with no worries. My kiddo can spend hours playing with this.
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
So Much Fun with Sprinkles and Surprises!
on June 28, 2025
Posted by: JamieD
from FL
[This review was collected as part of a promotion.] My 6-year-old daughter absolutely loves the Polly Pocket Gelato House! From the moment she opened it, she was all smiles. The colorful gelato shop design is super cute and easy for her to open and close by herself. One of her favorite parts is the confetti explosion on top—she giggles every time it pops and loves surprising us with it!
Another great feature is the tiny accessories and moving parts inside the shop. There’s a little counter, seating area, and even pretend gelato displays that make storytelling extra fun. She also enjoys the Polly and Lila dolls that come with it, which are just the right size for her hands and fit perfectly in all the little play spots.
Overall, this toy has encouraged tons of creative play and kept her engaged for long periods. It’s sturdy, colorful, and full of delightful surprises—perfect for any Polly Pocket fan!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations