Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Average customer rating
4.2
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
154
4 Stars
26
3 Stars
16
2 Stars
13
1 Star
22
81%of customers recommend this product.
(
116 out of
143)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Posted by: Janiece
from Portland, Oregon
Expertise:Beginner
Verified Purchase:Yes
I absolutely love this phone—it’s everything I could ask for! Every day I discover new features that make life easier and more fun. The display is stunning, the performance is lightning-fast, and the camera captures every detail perfectly. The S Pen adds incredible functionality, from notes to creative tasks, making this phone feel truly next-level. I’m so happy with it, I almost want to punch the air in excitement!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 11, 2025
Hi Janiece, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding it amazing for a large range of daily tasks. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: JohnLoveSamsung67
from Cleveland, OH
Expertise:Intermediate
Verified Purchase:Yes
This is a premium phone. The display is great. The phone is very responsive and battery life is good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 11, 2025
Hi there JohnLoveSamsung67, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are loving the feel, design, and battery life of your device. We have provided a link to the complete manual for your assistance in discovering additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The best mini portable computer in ur hand/pocket
on December 15, 2025
Posted by: Wallard
from Dalllas, Texas
Expertise:Expert
Verified Purchase:Yes
Crafted with me in mind! Whatever I capability I need, I find to my preference!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Wallard, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to so perfectly align to your usage needs and preferences. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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X
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Written by a customer while visiting Samsung US
Posted by: Lonnie
from Cincinnati ohio
Expertise:Expert
Verified Purchase:Yes
Been using Samsung phones since the first galaxy and they have always been exceptional! Trade in is easy and its the best way to get a great deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Elid
from New york
Verified Purchase:Yes
I am in love with my phone features and works amazingly well, and not to talk a about the battery life oh waoo🥰
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good good good good good good good good good g
on December 28, 2025
Posted by: good
from SF
Expertise:Expert
Verified Purchase:Yes
good good good good good good good good good good good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love samsung products spcl there S series it always perfect only batter always seems less
Written by a customer while visiting Samsung US
Posted by: MKUltra
Expertise:Intermediate
Verified Purchase:Yes
What I expected in a phone. Loved my 23 Ultra and knew that the 25 would be even better.
I would recommend this to a friend!
Written by a customer while visiting Samsung US