Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Average customer rating
4.2
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
154
4 Stars
26
3 Stars
16
2 Stars
13
1 Star
22
81%of customers recommend this product.
(
116 out of
143)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This phone left me speechless
on November 12, 2025
Posted by: Zhyar
from Iraq, Sulaimani
Expertise:Intermediate
Love the phone in all of its entirety, it's truly perfect in every way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, November 12, 2025
Hey Zhyar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how perfect you are finding this device to be every day during your usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
“This Samsung phone offers fantastic performance,
on November 12, 2025
Posted by: Kiflom yohan
from Seattle,wa
Expertise:Intermediate
Verified Purchase:Yes
I am so happy that I have a great galaxy s25 ultra 256GB phone and great trade deal with my old Samsung This Samsung phone offers fantastic performance, a stunning camera, and impressive battery life, making it a great choice for anyone!”
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kimberly Vice
from Grand Bay Al
Expertise:Expert
Verified Purchase:Yes
I'm loving my new phone works great had so many features battery life is excellent 10/10 stars
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joey A
from Nyack NY
Expertise:Intermediate
Verified Purchase:Yes
Every time I change computers or phones I dread the updates but Smart Switch was so easy I had very little to do. The phone is fantastic. My wife and I are very pleased. I upgraded us both from the s21 which also served us well.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I think it is an excellent mobile phone, of all the series and ranges that have been tested, this is the best, excellent quality, without words. I love it.
Written by a customer while visiting Samsung US
Posted by: Josué
from Los ángeles
Expertise:Intermediate
Verified Purchase:Yes
Okay, I have not had any problems right now with my cell phone, I like it because it is not heavy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Palos hills Illinois
Expertise:Expert
Verified Purchase:Yes
Just amazing like always and i had the galaxy watch 7 so all are good together
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Nael Samhan, we appreciate you sharing your thoughts about your Samsung S25 Ultra with us. We love hearing how pleased you are with the usage of your device, and finding it a great addition to your ecosystem. We have provided links to resources to help you discover all of the amazing capabilities of your device, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Fold. No freezing, main screen prote
on December 5, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
Much better and more reliable than Fold. Display is clear. No freezing. Zooming works.
I would recommend this to a friend!
Written by a customer while visiting Samsung US