Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Average customer rating
4.2
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
154
4 Stars
26
3 Stars
16
2 Stars
13
1 Star
22
81%of customers recommend this product.
(
116 out of
143)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Posted by: Anonymous
from New Albany, Indiana
Expertise:Intermediate
Verified Purchase:Yes
Came from the S23 Ultra and a big difference in performance and battery life!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ty Chance
Verified Purchase:Yes
Most Useful device I've ever owned. Can't replace it. I'll buy it again and and again. More as my business grows.
Written by a customer while visiting Samsung US
Posted by: Gerardo
from Sanford, Tx
Expertise:Intermediate
Verified Purchase:Yes
It's working very well and excellent!!! No complaints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PJA1
from Virginia USA
Expertise:Intermediate
Verified Purchase:Yes
Battery drain is excessive with external memory is attached.
I would recommend this to a friend!
Value
3
Response from Samsung USBy R&R Team, October 29, 2025
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how valuable the battery life of your device is to you every day. We have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good camera
on October 30, 2025
Posted by: Pancake
This has such a great camera and I will actually take pictures for once
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outlook administrator
on November 7, 2025
Posted by: Jonaspatrick
Support across sharing love focus on services and security for our team's group's
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on November 9, 2025
Posted by: TifaHeart
Expertise:Intermediate
Great phone and display. Battery last all day and phone charges quickly. Massive storage as I got the phone with extra storage.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best as everytime
on November 10, 2025
Posted by: Mohan
Battery is draining quick I felt and as usual display is amazing new features are very good generative edit is excellent overall I liked it
Response from Samsung USBy R&R Team, November 11, 2025
Hey there Mohan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and capabilities of your device. The intelligent battery of your device is designed to maximize after a short period of usage, and adjusting to your specific consumption. If this is not your experience, we have provided a link a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US