Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Average customer rating
4.2
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
154
4 Stars
26
3 Stars
16
2 Stars
13
1 Star
22
81%of customers recommend this product.
(
116 out of
143)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Posted by: Cindy
from Maine
Verified Purchase:Yes
When I was looking at this phone, I thought that it had the ability to use the "pencil" to take pictures from afar. That is one of the biggest reasons I bought it. I guess Samsung decided to take that feature away. Kind of stinks. I should have gone with the S24.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 22, 2025
Hey there Cindy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to use your device in the way you are seeking is to you. We have provided a link to the complete manual available for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Seth
from United States
Expertise:Intermediate
Verified Purchase:Yes
Phone is awesome and I haven't even scratched the surface of all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jerome
Verified Purchase:Yes
Rep was nice and she educated me abt the product and why i should but
Written by a customer while visiting Samsung US
Posted by: Erica
from South Carolina
Verified Purchase:Yes
I love this phone! Battery life is great and it works well with my galaxy watch 8. I'm always learning new tips and tricks when it comes to customization.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Northern Indiana
Expertise:Intermediate
Verified Purchase:Yes
This is a super great Samsung S25 Ultra phone. I just can't believe all the things this phone can do. I also really love the S pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Katlen
Verified Purchase:Yes
It work realy good take time to get use to it good
Written by a customer while visiting Samsung US
Posted by: Happy Customer
from Des Moines, IA
Verified Purchase:Yes
Love the 1TB of storage. Couldn't believe how much of a difference it made with the overall speed of my phone when compared to my other that was running out of memory/space. The silver color and overall look of the phone is great as well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good quality product, just turn off the AI
on October 10, 2025
Posted by: Valerie
Expertise:Expert
Verified Purchase:Yes
This is a high quality phone that im very happy with. Only used it for one month so far, but its fantastic. The battery life is very good and the stylus is very intuitive. I turned off a lot of Samsung customizer apps as I didnt want to be tracked to that level. The AI stuff i also wasn't fond of and recommend disabling those. Luckily, it was really easy and painless to do.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US