Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(19,955 Reviews)
Rating breakdown 19,955 reviews
5 Stars
17,148
4 Stars
2,157
3 Stars
382
2 Stars
121
1 Star
147
86%of customers recommend this product.Â
(
988 out of
1,152)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Posted by:Â QUITA
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
This is one of the best galaxy products to date. Ty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by:Â 954Kevin
from Leopold Indiana
Expertise:Expert
Verified Purchase:Yes
I have been living in the OnePlus ecosystem for the last decade. Nearly five years had past since my last phone purchase and it was time to buy. I run a business and need a flagship level phone to assist with my endeavors. I don't have anything negative to say about OnePlus, but decided to test the waters with Samsung this round.
The Samsung Galaxy s25 Ultra is an amazing device. Things have come a long way in the five years since my last phone purchase. The s25 Ultra has exceeded my expectations by a fair margin. The large screen and thin bezels, the clean and crisp straight lines, the intuitive button placement, the peak level hardware, and the thoughtful software. Everything the s25 Ultra offers is turned up to 11 and I'm here for it! The Samsung Galaxy s25 Ultra does everything I need a flagship level phone to do and so much more. 10/10 Would Recommend! ;)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by:Â Becky
from Alabama
Expertise:Beginner
Verified Purchase:Yes
The best phone in the market! The camera is amazing. Watch YouTube first ticks & hidden features...
I was about little disappointed the pen is no longer Bluetooth. But it's not a deal breaker..
I was about little disappointed the pen is no longer Bluetooth. But it's not a deal breaker..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by:Â Mike C
from PSL Florida
Expertise:Intermediate
Verified Purchase:Yes
Phone works wonderfully no problem. Setting it up, it takes care of all my wants and needs.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by:Â Anonymous
from New York
Expertise:Intermediate
Verified Purchase:Yes
Great phone, no compliant so far. Upgraded from 23 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by:Â Lis_2213
from Florida, FL
Expertise:Expert
Verified Purchase:Yes
The new AI features are incredible, making everyday tasks smoother and more intuitive. From photography to multitasking, the phone feels responsive and intelligent. Overall, the S25 Ultra combines cutting-edge technology with a bold, elegant designâitâs a powerhouse in every sense.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by:Â Victor
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
I did the black Friday sale, trade in deal, it's was a great deal, everything went well, enjoy the phone so far.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by:Â B Brooks
from Nevada
Expertise:Expert
Verified Purchase:Yes
Quality is great, they took the camera snap off the pen, i dont like it this much now. The pen with camera on it was so convenient and I used often.
Response from Samsung USBy R&R Team, December 29, 2025
Hi B Brooks, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the quality of your new device. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device for the shots you are wanting to take. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US