Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Average customer rating
4.2 out of 5
4.2
(230 Reviews)
Open Ratings Snapshot
Rating breakdown 230 reviews
5 Stars
154
4 Stars
25
3 Stars
16
2 Stars
13
1 Star
22
81%of customers recommend this product. 
(
116 out of 143
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
I Have Owned More Than Every Phone You Know Of
on June 23, 2025
Posted by: Darcy Did What
The Samsung Galaxy S25 Ultra is easily my favorite phone—its gorgeous 6.9-inch display, top-tier cameras, and fast performance make everything I do feel premium. Battery life is excellent, AI features are genuinely useful, and the design feels sleek yet sturdy. It’s the ultimate Android experience[2][4][10].
Citations:
[1] Galaxy S25 Ultra | Features & Highlights | Samsung US https://www.samsung.com/us/smartphones/galaxy-s25-ultra/
[2] Galaxy S25 Ultra Review: Greatest Phone Screen Ever, but Let's Not ... https://www.cnet.com/tech/mobile/galaxy-s25-ultra-review-greatest-phone-screen-ever-and-lets-not-talk-about-the-ai/
[3] Galaxy S25 Ultra - First 25 Things To Do! (Tips & Tricks) - YouTube https://www.youtube.com/watch?v=oX9aIzejaSc
[4] My review of Galaxy S25 Ultra after using it for a week - Reddit https://www.reddit.com/r/samsung/comments/1in8ai3/my_review_of_galaxy_s25_ultra_after_using_it_for/
[5] Samsung Galaxy S25 Ultra Features You Need to Know Before the Launch https://www.analyticsinsight.net/photo/samsung-galaxy-s25-ultra-features-you-need-to-know-before-the-launch
[6] Samsung Galaxy S25 Ultra Review: Pros, Cons and Verdict https://www.mysmartprice.com/gear/mobiles/mobiles-reviews/samsung-galaxy-s25-ultra/
[7] Samsung Galaxy S25 Ultra: Top Features and Price https://www.analyticsinsight.net/photo/samsung-galaxy-s25-ultra-top-features-and-price
[8] Samsung Galaxy S25 Ultra review: Small steps forward! https://www.digitalcitizen.life/samsung-galaxy-s25-ultra-review/
[9] Samsung Galaxy S25 Ultra Review - Geekzone https://www.geekzone.co.nz/content.asp?contentid=27118
[10] Samsung Galaxy S25 Ultra review: An exceptional large-screen phone, with top-tier performance and convenient AI features https://www.businessinsider.com/guides/tech/samsung-galaxy-s25-ultra-review?international=true&r=US&IR=T
[11] Galaxy S25 Ultra - 17 Killer Features To Try First! ( Tips & Tricks ) https://www.youtube.com/watch?v=SrU7kzJBHjU
[12] Samsung Galaxy S25 Ultra Review - PCMag https://www.pcmag.com/reviews/samsung-galaxy-s25-ultra
[13] Samsung Galaxy S25 Ultra : What's NEW Even - Reddit https://www.reddit.com/r/samsung/comments/1i7wcl4/samsung_galaxy_s25_ultra_whats_new_even/
[14] S25 ultra review - Samsung Community https://eu.community.samsung.com/t5/galaxy-s25-series/s25-ultra-review/td-p/11697676
[15] The Truth About The Samsung Galaxy S25 Ultra - 2 Months Later https://www.youtube.com/watch?v=R2aZhVlhv4M
[16] Samsung Galaxy S25 Ultra Long Term Review: The
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Freee is for me
on June 23, 2025
Posted by: Henry
I excited to give e this a try if it's free it's for me
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10
on June 24, 2025
Posted by: KashAksh
Expertise:Expert
Best phone on the market, I switched over from the 24 ultra theres an alright amount of improvement. The camera design looks nice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
D&W lifevalue
on June 25, 2025
Posted by: DW Brand
Good time for worldwide 🌐 😎 God Did
✅️✅️✅️✅️✅️✅️✅️✅️✅️🌎♥️
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Missing the camera remote on the S Pen
on June 26, 2025
Posted by: NLUI222
from Merrick, ny
Expertise:Intermediate
The phone is great except that I was disappointed that Samsung took away the camera remote on the S Pen. I use that ALL the time when taking pictures. I would set the phone down and take pictures with the S Pen as my remote. Can you please bring that back? Is there an update that can put this feature back?
Response from Samsung USBy R&R TeamJune 27, 2025
Hi there NLUI222, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We completely understand wanting specific features of your device like the camera control with the S Pen, and we appreciate you sharing that feedback with us. We are always making updates to the software and experiences of our customers, however for now, we have provided a link to the full device manual to assist you in discovering the hand gestures and voice commands that can be used with your camera. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the phone great picture just can't use s pen
on June 27, 2025
Posted by: Bumble
The same pen 🖊 doesn't work for pictures like the 24
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Edgar Alexander Montilla Mendez
on June 27, 2025
Posted by: Venezuela
Zona norte via duaca sector tamaca urbanización nueva esperanza casa rural número L-6B Barquisimeto estado Lara Venezuela
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new Ultra 25
on June 28, 2025
Posted by: Anonymous
from Southeast Idaho
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Ultra 22 so expected this to be at least as good, hoped for better. I am not disappointed. But I am also still working things out. Trying to get all the settings like I had in my 22.
The camera is great, but then that’s why I bought the 22, so I knew what to expect. It performs well and by using Smart Switch I was able to transfer everything from the 22 quite easily.
Shipping was very fast. I also traded in my old backup phone, my Note 9, so received a small discount.
I bought the 1Tb phone because I take a Lot of pictures and don’t always get around to deleting the bad ones. It gives me pleasure to just whip out my phone to capture beauty, and get the satisfaction of having them look professional.
Overall, I am very pleased with my Samsung Galaxy Ultra 25.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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