Customer reviews from Aquatru
AquaTru - Classic Smart Countertop Water Purifier Reverse Osmosis with App No Plumbing or Installation Required BPA Free - White
Average customer rating
4.6
(2,080 Reviews)
Rating breakdown 2,080 reviews
5 Stars
1,492
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
40
Customer Reviews for AquaTru - Classic Smart Countertop Water Purifier Reverse Osmosis with App No Plumbing or Installation Required BPA Free - White
Customer Rating
5
I have had my aquatru filter for over 2 years.
on September 18, 2019
Posted by: Anonymous
I love it. It is easier to install. I did it myself and I am a 78 yr. old woman. Filters are easy to exchange.
Written by a customer while visiting Aquatru
Customer Rating
4
I believe in improvement!
on September 18, 2019
Posted by: Anonymous
My unit does not notify me (doesn’t light) when to replace the filters. Sometimes, it leaks after I washed both water containers. Also, we have tall glasses, and cannot get water directly due to height.
Written by a customer while visiting Aquatru
Customer Rating
4
some problems
on September 18, 2019
Posted by: Anonymous
I like the fact that I am not drinking highly contaminated water. And the filters are priced good. The only complaint i have is that after two years, at times there is an over abundance of bubbles. When I start it up to make a new batch,a lot of bubbles come up and then it stops. I turn it off and on again and then it runs normal. Does this about every other time. Called several times and tried several things but it hasn't solved the problem. Not sure why all of a sudden this is happening when it didn't do this the first 2 years. I clean it every week religiously. Any suggestions? Margaret
Written by a customer while visiting Aquatru
Customer Rating
4
Clean water, excellent taste
on September 18, 2019
Posted by: Anonymous
Water is great. Capacity limits means frequent fill-ups. Mostly not a problem. . . except when it’s empty and you’re running late in the morning and great coffee starts the day.
Written by a customer while visiting Aquatru
Customer Rating
5
Great tasting pure water!
on September 18, 2019
Posted by: Anonymous
Feeling confident about the purity of the water we drink is of the utmost importance, and AquaTru gives me that confidence. The water tastes great! The routine is simple to follow. Changing filters is easy. Having an extra container to keep in the fridge is great. The only issue is that occasionally one of my containers is a little temperamental. It will sometimes not start filtering right away, but it eventually gets going. So glad that we chose AquaTru!
Written by a customer while visiting Aquatru
Customer Rating
5
Pure water with easy access
on September 18, 2019
Posted by: Anonymous
Love the Super water, wish the tank was a little bigger
Written by a customer while visiting Aquatru
Customer Rating
5
Batter than Any Bottled Water
on September 18, 2019
Posted by: Anonymous
What’s great is that I get the same delicious tasting, fluoride and chlorine free water as the bottled one I was drinking without all of the plastic bottles. It’s easy to use and the handle on the refill bucket is a genius move. I hope that they come out with a direct water line version as it does get a little tedious when I need a lot of water and have to refill over and over. I found everything I needed to know on their website so never had to call customer service so didn’t rate. Honestly, it’s Erin Brockovich’s endorsement that sold me on this and I’m so glad I bought it. I Definitely recommend you buy the perfect minerals drops to make your water taste better and be alkaline.
Written by a customer while visiting Aquatru
Customer Rating
4
some problems
on September 18, 2019
Posted by: Anonymous
I like the fact that I am not drinking highly contaminated water. And the filters are priced good. The only complaint i have is that after two years, at times there is an over abundance of bubbles. When I start it up to make a new batch,a lot of bubbles come up and then it stops. I turn it off and on again and then it runs normal. Does this about every other time. Called several times and tried several things but it hasn't solved the problem. Not sure why all of a sudden this is happening when it didn't do this the first 2 years. I clean it every week religiously. Any suggestions? Margaret
Written by a customer while visiting Aquatru