Customer reviews from Aquatru
AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6
(2,105 Reviews)
Rating breakdown 2,105 reviews
5 Stars
1,507
4 Stars
406
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
5
AquaTru Lives Up to Great Expectations
on October 17, 2019
Posted by: Anonymous
The water tastes great and is refreshing. I keep one gallon in the refrigerator for my workouts and 2 others at room temperature. I've had no issues since I got it 3 months ago.
Written by a customer while visiting Aquatru
Customer Rating
5
AquaTru Lives Up to Great Expectations
on October 17, 2019
Posted by: Anonymous
The water tastes great and is refreshing. I keep one gallon in the refrigerator for my workouts and 2 others at room temperature. I've had no issues since I got it 3 months ago.
Written by a customer while visiting Aquatru
Customer Rating
5
this is a great investment
on October 16, 2019
Posted by: Anonymous
While this is cheaper than many other filters, it is still expensive for someone in my income bracket. I decided to bite the bullet on the cost because the quality of the water and the quality of the equipment is above average. We have very hard water here and this really cleans it up.
Written by a customer while visiting Aquatru
Customer Rating
5
this is a great investment
on October 16, 2019
Posted by: Anonymous
While this is cheaper than many other filters, it is still expensive for someone in my income bracket. I decided to bite the bullet on the cost because the quality of the water and the quality of the equipment is above average. We have very hard water here and this really cleans it up.
Written by a customer while visiting Aquatru
Customer Rating
3
True review
on October 14, 2019
Posted by: Anonymous
I like this overall but think there are design flaws/difficulties. It is bulky & odd shaped. . . had to build a shelf since it used up too much counter space. It leaks from the spout if you move the whole unit for cleaning. If you put the filtered water tank in the fridge. . . the spout sits directly on the shelf (I'm not a germafoab but I do not eat/drink items directly off my fridge shelves). The unfiltered water tank is hard to clean and get the normal calcium deposits out of it despite soaking in water/vinegar 1:1. The lid and handle should come off for cleaning but makes it awkward to clean. I have to clean my unit 2-3 times/week instead of weekly as suggested to keep it truly clean/deposit free. Also there are "ports" that the unfiltered tank sits on where there is standing water. . . I did not see any instructions on that. Been sticking paper towel in to dry it but it's never completely dry. Great concept, but has design flaws.
Written by a customer while visiting Aquatru
Customer Rating
3
True review
on October 14, 2019
Posted by: Anonymous
I like this overall but think there are design flaws/difficulties. It is bulky & odd shaped...had to build a shelf since it used up too much counter space. It leaks from the spout if you move the whole unit for cleaning. If you put the filtered water tank in the fridge...the spout sits directly on the shelf (I'm not a germafoab but I do not eat/drink items directly off my fridge shelves). The unfiltered water tank is hard to clean and get the normal calcium deposits out of it despite soaking in water/vinegar 1:1. The lid and handle should come off for cleaning but makes it awkward to clean. I have to clean my unit 2-3 times/week instead of weekly as suggested to keep it truly clean/deposit free. Also there are "ports" that the unfiltered tank sits on where there is standing water...I did not see any instructions on that. Been sticking paper towel in to dry it but it's never completely dry. Great concept, but has design flaws.
Written by a customer while visiting Aquatru
Customer Rating
5
It saves us from buying water weekly.
on October 10, 2019
Posted by: Anonymous
Works great. My wife needs pure water due to her allergies and edema. This was a great solution for us. The survey didn't allow me to select not applicable for customer service. I never had any interaction with customer service.
Written by a customer while visiting Aquatru
Customer Rating
5
Perfect Solution
on October 10, 2019
Posted by: Anonymous
The water quality is excellent, it's simple to use and I can handle it all myself. In the past, my husband & I always had a regular RO system, but they wasted a lot of water and I would not have been able to manage the filter maintenance. Being a widow now, I was so glad to hear about the AquaTru on the EWG website. I didn't want to be hauling bottled water all the time, or need to bother a friend for R.O. maintenance. I will say that I'm glad that I already had a good water softener, because the water where I live now is 18 grains hard, so past the limit for the AquaTru recommendation, and people need to be aware of that.
Written by a customer while visiting Aquatru