Customer reviews from Aquatru
AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6 out of 5
4.6
(2,105 Reviews)
Open Ratings Snapshot
Rating breakdown 2,105 reviews
5 Stars
1,507
4 Stars
406
3 Stars
97
2 Stars
51
1 Star
44
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Customer Reviews for AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
4 out of 5
4
The system has some issues
on January 2, 2020
Posted by: Anonymous
This is my 3rd Aqua Tru system and I don't think the quality is top notch. The first two I purchased seemed to be better. This one seems to have some issues. It sometimes leaks, it sometimes doesn't turn on, it sometimes tells me I need to change filters even though we haven't run it long enough for that to happen, and I sometimes have to reset it. None of these things happen all the time, but it is annoying to deal with. Had I not owed 2 previous systems, I may not have noticed the issues on this one. The water does tasted good, so that is it's saving grace. Customer Service; I sent an email that went unanswered, which doesn't bode well. I did call and the representative was poilte and helpful, We did trouble shooting and she said I should use the system for a time longer to see if the issues continue. In the meantime, all my info is there for future reference in case the issues do not resolve
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
The water is what we hoped for
on January 2, 2020
Posted by: Anonymous
I feel like it is a good unit and does a good job. I also feel like the first part to diminish in function will be the dispenser button. It feels like it sticks on occasion.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Fantastic Product
on January 2, 2020
Posted by: Anonymous
The fact that I have purchased 3 (my home, my office and for my sons home) should say it all. Easy to install, easy to use and the water taste fantastic.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Quality always costs less.
on January 2, 2020
Posted by: Anonymous
Truly remarkable. Better tasting water than the leading bottle brands. The cost is inconsequential to the quality you receive. Do your family a favor and add to cart.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Great product for the Value
on December 12, 2019
Posted by: Anonymous
The size of the product, not having to buy filter all the time. And the price of the filters aren’t a bad price. Buy them when they are on sale.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
We LOVE our AquaTru!
on December 12, 2019
Posted by: Anonymous
We purchased the unit about a month ago and have been using it a lot (we drink very little soda/juice) We can actually see the difference after the system purifies our tap water, the tap water looks yellowish and the purified water looks so clear!!! We taste the difference for sure! I’m just happy my family is now drinking good quality water (better than bottled water)
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Great product for the Value
on December 12, 2019
Posted by: Anonymous
The size of the product, not having to buy filter all the time. And the price of the filters aren’t a bad price. Buy them when they are on sale.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
We LOVE our AquaTru!
on December 12, 2019
Posted by: Anonymous
We purchased the unit about a month ago and have been using it a lot (we drink very little soda/juice) We can actually see the difference after the system purifies our tap water, the tap water looks yellowish and the purified water looks so clear!!! We taste the difference for sure! I’m just happy my family is now drinking good quality water (better than bottled water)
Written by a customer while visiting Aquatru
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