Customer Reviews for AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
4
The system has some issues
on January 2, 2020
Posted by: Anonymous
This is my 3rd Aqua Tru system and I don't think the quality is top notch. The first two I purchased seemed to be better. This one seems to have some issues. It sometimes leaks, it sometimes doesn't turn on, it sometimes tells me I need to change filters even though we haven't run it long enough for that to happen, and I sometimes have to reset it. None of these things happen all the time, but it is annoying to deal with. Had I not owed 2 previous systems, I may not have noticed the issues on this one. The water does tasted good, so that is it's saving grace. Customer Service; I sent an email that went unanswered, which doesn't bode well. I did call and the representative was poilte and helpful, We did trouble shooting and she said I should use the system for a time longer to see if the issues continue. In the meantime, all my info is there for future reference in case the issues do not resolve
I feel like it is a good unit and does a good job. I also feel like the first part to diminish in function will be the dispenser button. It feels like it sticks on occasion.
The fact that I have purchased 3 (my home, my office and for my sons home) should say it all. Easy to install, easy to use and the water taste fantastic.
Truly remarkable. Better tasting water than the leading bottle brands. The cost is inconsequential to the quality you receive. Do your family a favor and add to cart.
We purchased the unit about a month ago and have been using it a lot (we drink very little soda/juice) We can actually see the difference after the system purifies our tap water, the tap water looks yellowish and the purified water looks so clear!!! We taste the difference for sure! I’m just happy my family is now drinking good quality water (better than bottled water)
We purchased the unit about a month ago and have been using it a lot (we drink very little soda/juice) We can actually see the difference after the system purifies our tap water, the tap water looks yellowish and the purified water looks so clear!!! We taste the difference for sure! I’m just happy my family is now drinking good quality water (better than bottled water)