Customer reviews from Aquatru
AquaTru - Classic Smart Countertop Water Purifier Reverse Osmosis with App No Plumbing or Installation Required BPA Free - White
Average customer rating
4.6
(2,082 Reviews)
Rating breakdown 2,082 reviews
5 Stars
1,492
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
42
Customer Reviews for AquaTru - Classic Smart Countertop Water Purifier Reverse Osmosis with App No Plumbing or Installation Required BPA Free - White
Customer Rating
4
Mostly great, except...
on January 3, 2020
Posted by: Anonymous
I love having purified water, and I think that AquaTru does an excellent job. The chemical-ness of tap water is so obvious after using AquaTru. I can hardly stand to drink tap water anymore, and even bring quart or half gallon upcycled milk jars of water with me to work and on short driving trips. However, there are 2 things that I don’t like about the AquaTru device. First, I have found that algae can grow in an inaccessible area of the inlet, below the clean water tank. I cannot even get q-tips in there to clean it. I started adding a few dashes of Himalayan pink salt to each clean tank, and I think it has helped keep the algae at bay. The second is that the clean water inlet and the blue button outlet both leak at times. There will be water under the clean water tank that I have to dry before starting the next batch. And I keep a cloth under the outlet button, which catches most leaks. The leaking only happens after use, not while it is just sitting. Some minor annoyances
Written by a customer while visiting Aquatru
Customer Rating
5
Worth the $$$
on January 3, 2020
Posted by: Anonymous
We were one of the first to preorder this system. Have had it since day one and just love it. We use it daily and I even fill the bottles for my water cooler with it. Would highly recommend this unit for everyone.
Written by a customer while visiting Aquatru
Customer Rating
5
Having safe water to drink.
on January 3, 2020
Posted by: Anonymous
Very easy to use, water taste fresh and we know that the water is safe.
Written by a customer while visiting Aquatru
Customer Rating
5
Great for renters
on January 3, 2020
Posted by: Anonymous
Like many people I wanted an excellent water filter, but I live in an apartment and can't make changes or additions to the apartment. So, this water filter is great because I didn't have to mess with the plumbing under the sink. It doesn't take up too much counter space and the water is so much better tasting.
Written by a customer while visiting Aquatru
Customer Rating
4
Works well- small reservoir- time consuming
on January 3, 2020
Posted by: Anonymous
I like this water filter. It takes about 10 minutes to cycle through then another minute or two to clean it out. I have discovered that I need 4-5 cycles a day so it’s very time consuming.
Written by a customer while visiting Aquatru
Customer Rating
5
Good Tasting Water
on January 3, 2020
Posted by: Anonymous
We've had our machine for a year or so. LOVE IT !!! It works like a trooper, the water tastes really good, the filters seem to go on forever !!! Really like the fact that we are drinking an cooking with safe water. If something were to happen to our AquaTru, we would totally buy another one !
Written by a customer while visiting Aquatru
Customer Rating
5
love the convenience of standing on my counter
on January 3, 2020
Posted by: Anonymous
Love having it for a quick drink of refreshing water. Wish it could hold a bit more. It's easy to fill and clean. I feel the filters are a bit expensive, however, I've seen worse prices for an osmosis system. Just changed filter 2/3 for the 6 months. Did not understand the reset button on back as stated in directions. There is only the on/off switch on mine, so why didn't it say to turn the on/off switch for 3 seconds to reboot the filters? However, I enjoy my Aqua Tru and hope it does not get faulty.
Written by a customer while visiting Aquatru
Customer Rating
5
Great for renters
on January 3, 2020
Posted by: Anonymous
Like many people I wanted an excellent water filter, but I live in an apartment and can't make changes or additions to the apartment. So, this water filter is great because I didn't have to mess with the plumbing under the sink. It doesn't take up too much counter space and the water is so much better tasting.
Written by a customer while visiting Aquatru