Customer reviews from Aquatru
AquaTru - Classic Smart Countertop Water Purifier Reverse Osmosis with App No Plumbing or Installation Required BPA Free - White
Average customer rating
4.6
(2,082 Reviews)
Rating breakdown 2,082 reviews
5 Stars
1,492
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
42
Customer Reviews for AquaTru - Classic Smart Countertop Water Purifier Reverse Osmosis with App No Plumbing or Installation Required BPA Free - White
Customer Rating
5
Couldn’t live without it!
on January 6, 2020
Posted by: Anonymous
I’ve had my Aquatru for probably around 3yrs. The header says it all. The quality and taste of my water is so great, I couldn’t live without it. Must buy!
Written by a customer while visiting Aquatru
Customer Rating
5
Couldn’t live without it!
on January 6, 2020
Posted by: Anonymous
I’ve had my Aquatru for probably around 3yrs. The header says it all. The quality and taste of my water is so great, I couldn’t live without it. Must buy!
Written by a customer while visiting Aquatru
Customer Rating
4
Perfect answer to what we needed.
on January 5, 2020
Posted by: Anonymous
What’s great, is the concept. A water purify system that takes up little space in the kitchen. We live in a small townhome so it’s perfect. To make it more perfect would be to address the issue of the leaking from the purified water tank after it’s weekly cleaning. It’s mystifying as to why it happens for the first two or three tanks and then it’s fine! It’s as if it develops an obstinate personality, like a kid throwing a temper tantrum because he’s forced to have a bath. It’s wreaked a bit of havoc on my laminate counter top as a result. Is there a way that tank could be clipped in, or something to secure it more tightly. Another suggestion is to make it easier to move. When I need to dry the counter from the aforementioned leak, it’s awkward to lift because of the triangular shape of the tank attached to the rectangle containing the filters. The sliding cover over the filters compound that difficulty.
Written by a customer while visiting Aquatru
Customer Rating
4
Water tastes amazing!
on January 5, 2020
Posted by: Anonymous
I love the water taste. Hate the water waste from the fill tank (you have to pour out almost a cup of water every time you refill it. Occasionally, for no apparent reason it will leave from the bottom of the filtered water tank, have not been able to figure out why.
Written by a customer while visiting Aquatru
Customer Rating
5
Great tasting and clean water
on January 5, 2020
Posted by: Anonymous
I really love this product. I love that the filters clean out so much of the chemicals and pollution we have in our water. The water taste great! And it's easy to use and install. My only issues is that it sometimes leaks, creating a puddle around it. I'm not sure what causes it to leak because it doesn't always happen. Also when I clean and wash the front tank at times it can take up to 24 hours for it to work again. Haven't figured out what create this issue.
Written by a customer while visiting Aquatru
Customer Rating
4
Great Quality Water...Great Affordable Price
on January 5, 2020
Posted by: Anonymous
I've been spoiled to have a Reverse Osmosis water system in my home for 17 years...that is until i moved recently and left it behind. NO WATER SYSTEM LEFT BEHIND! Well...we've been stomaching city water for 4 months...unitl we found AquaTru. We love the sleek look, the filtering speed, and of course the quality of the water. The timeline between placing the order and receiving the unit was clunky. I received a confirmation # in an email and when i called to track the order i was told my order could not be located. This was 4 days after the order was placed. It felt like i was working with a company who was scamming customers. In the end, the result was good, but for goodness sakes, it's 2020...clean up your order tracking logistics. In sales, we call that the post close.
Written by a customer while visiting Aquatru
Customer Rating
5
Great tasting and clean water
on January 5, 2020
Posted by: Anonymous
I really love this product. I love that the filters clean out so much of the chemicals and pollution we have in our water. The water taste great! And it's easy to use and install. My only issues is that it sometimes leaks, creating a puddle around it. I'm not sure what causes it to leak because it doesn't always happen. Also when I clean and wash the front tank at times it can take up to 24 hours for it to work again. Haven't figured out what create this issue.
Written by a customer while visiting Aquatru
Customer Rating
4
Water tastes amazing!
on January 5, 2020
Posted by: Anonymous
I love the water taste. Hate the water waste from the fill tank (you have to pour out almost a cup of water every time you refill it. Occasionally, for no apparent reason it will leave from the bottom of the filtered water tank, have not been able to figure out why.
Written by a customer while visiting Aquatru