Customer reviews from Aquatru
AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6 out of 5
4.6
(2,105 Reviews)
Open Ratings Snapshot
Rating breakdown 2,105 reviews
5 Stars
1,507
4 Stars
406
3 Stars
97
2 Stars
51
1 Star
44
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Customer Reviews for AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
5 out of 5
5
Great water purifier system
on July 20, 2022
Posted by: Judy O.
Great water purifier system. We have also purchased an under sink system since we were without power for several days and didn't want to be without fresh water.
Written by a customer while visiting Aquatru
Customer Rating
3 out of 5
3
Water tastes great/constantly leaks
on July 20, 2022
Posted by: Lauren G.
This is a game changer for the taste of your water-I am happy to give my family clean drinking water. However, make sure you put it on something that will indicate if you are leaking-we have had consistent leaks upon arrival and not small leaks. . lots of water. Makes me take a stars away especially when we are trying to avoid mold creation/fighting mold illness.
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
Live it!
on July 20, 2022
Posted by: Justin P.
My only critique is that the water spoud drips. Is there a replacement I can buy?
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Davis family loves it
on July 20, 2022
Posted by: John C.
We love our Aqua True! We use it every day and even take it to our winter home in Myrtle Beach….. can’t live without it!!
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Water is clean & fresh
on July 20, 2022
Posted by: Esther C.
Water is clean & fresh and tastes great. I love my purifier
Written by a customer while visiting Aquatru
Customer Rating
3 out of 5
3
I didn't do the research
on July 20, 2022
Posted by: Tony B.
I didn't do the research that Aqua Tru did but by the adjustments I had to make to make it more user friendly, I can only guess they took short cuts in the design of the units internal functions.
One variation I made was by making the spout more visable. Another was to put sliders on feet. Another I turn off every night because of the bright blue light that interferes with sleep. Would like to see a more user friendly fill tank easer to line up when your holding it at arms length. The filters seem to be about the same high price as a full size filter that are on the market, making these filters twice as expensive. Now that you ask, might have to think about looking into a under sink unit to save money. This counter top is just not user friendl in the long run.
Written by a customer while visiting Aquatru
Customer Rating
2 out of 5
2
Very difficult to maintain clean
on July 20, 2022
Posted by: Sophia K.
At first i thought It was working great, and now im noticing mold growing inside and around the hole areas where the water passes through. It’s very difficult to try to get into to clean, almost impossible! I’ve stopped using it for the sake of my health and cannot find a way to get in there to get rid of the mold. And this is after thoroughly cleaning the machine every single day stated on the directions.
Written by a customer while visiting Aquatru
Customer Rating
1 out of 5
1
Water filters made the water taste terrible and it made me feel awful
on July 20, 2022
Posted by: Brittany A.
For some reason the water filters that I received kept putting some kind of contaminant in the drinking water. Every time I drink the water I felt awful afterwards. I had to stop using the unit all together. i’m disappointed as I hurt so many wonderful reasons about this product.
Written by a customer while visiting Aquatru
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