Customer reviews from Aquatru
AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6 out of 5
4.6
(2,105 Reviews)
Open Ratings Snapshot
Rating breakdown 2,105 reviews
5 Stars
1,507
4 Stars
406
3 Stars
97
2 Stars
51
1 Star
44
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Customer Reviews for AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
4 out of 5
4
Rating
on July 20, 2022
Posted by: Mamerto S.
I have a question, why is the nos. 1 and 2 that cycles through regeneration lights up at the same time after I changed the pre filter. It used to be the cycle started at 1 then 2 and so on but now 1and 2 lights at the same time during regeneration. Thanks.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Good so far
on July 20, 2022
Posted by: Nicole B.
I love the taste of the water and obviously knowing that it's been filtered of PFAS. The machine is a teeny bit complicated to set up, but it is easier to use than I expected.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
I bought this one as
on July 20, 2022
Posted by: William C.
I bought this one as a backup to the one we’ve had for many years and possibly take it to our boat when we travel.
Written by a customer while visiting Aquatru
Customer Rating
3 out of 5
3
Are you allergic to plastics?
on July 20, 2022
Posted by: Chandra R.
This is a nice filtration/RO system. Put it all together easily and it runs well. Not sure what materials the filters contain or what the plastic container is made of, but so far, I am allergic to the water. I am sensitive to certain plasitcs and the pitcher had a smell when it arrived. I washed everything with warm soapy water and even left warm water in it for an hour or so, then rinsed with cool and dried. Ran several pitchers through the filter as instructed. Noticed that the water had a plastic taste and that the pitcher also smelled of plasitc. Ran water through there and immediately poured it into a glass container. Too bad that my mouth and throat still burned when drinking. I am leaving it on the counter to off gas and will try it again later. Had an RO system before that I had no issue with but there was no plastic involved. Might work great for someone that is not bothered by chemicals!
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
simple solution for a tough problem
on July 20, 2022
Posted by: Jarrod B.
I've been using aquatru every day for years! Very happy with the product. It's a simple solution to a tough problem.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
LOVE IT!
on July 20, 2022
Posted by: Bonnie P.
Love the taste and knowing the quality of water we are consuming. It also helps with saving money since we aren't purchasing plastic bottled water any longer.
Written by a customer while visiting Aquatru
Customer Rating
2 out of 5
2
Don’t buy if you drink a lot of water!
on July 20, 2022
Posted by: Margaret R.
I’m constantly cleaning and filling up the tank. I didn’t realize that only a portion of the water is filtered so you get less than a gallon. Cleaning and filling cleaning and filling is now part of my day and I’m returning this thing.
Written by a customer while visiting Aquatru
Customer Rating
3 out of 5
3
I didn't do the research
on July 20, 2022
Posted by: Tony B.
I didn't do the research that Aqua Tru did but by the adjustments I had to make to make it more user friendly, I can only guess they took short cuts in the design of the units internal functions.
One variation I made was by making the spout more visable. Another was to put sliders on feet. Another I turn off every night because of the bright blue light that interferes with sleep. Would like to see a more user friendly fill tank easer to line up when your holding it at arms length. The filters seem to be about the same high price as a full size filter that are on the market, making these filters twice as expensive. Now that you ask, might have to think about looking into a under sink unit to save money. This counter top is just not user friendl in the long run.
Written by a customer while visiting Aquatru
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