Customer reviews from Aquatru
AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6
(2,105 Reviews)
Rating breakdown 2,105 reviews
5 Stars
1,507
4 Stars
406
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Smart Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
4
Filter is great not the app
on July 20, 2022
Posted by: Soosun Y.
They should really address the app connectivity issue that dampers the joy of using this wonderful product. Still waiting here after several months of failed attempts.
Written by a customer while visiting Aquatru
Customer Rating
3
Unimpressed
on July 20, 2022
Posted by: John M.
Connect feature is of minimal value. Spout often leaks. This is our third unit, and likely our last,
Written by a customer while visiting Aquatru
Customer Rating
3
Filters great but leaks
on July 20, 2022
Posted by: Lauren A.
The filtered water tastes great but the spout where you get the water out leaks really bad after each use. Very disappointing since we haven’t had it even a year!
Written by a customer while visiting Aquatru
Customer Rating
3
Water tastes great/constantly leaks
on July 20, 2022
Posted by: Lauren G.
This is a game changer for the taste of your water-I am happy to give my family clean drinking water. However, make sure you put it on something that will indicate if you are leaking-we have had consistent leaks upon arrival and not small leaks.. lots of water. Makes me take a stars away especially when we are trying to avoid mold creation/fighting mold illness.
Written by a customer while visiting Aquatru
Customer Rating
5
Great tasting easy to use
on July 20, 2022
Posted by: Llewelyn
Very easy to use and clean, water tastes amazing, the reverse osmosis process really does what it’s supposed to do!
Written by a customer while visiting Aquatru
Customer Rating
4
Filter is great not the app
on July 20, 2022
Posted by: Soosun Y.
They should really address the app connectivity issue that dampers the joy of using this wonderful product. Still waiting here after several months of failed attempts.
Written by a customer while visiting Aquatru
Customer Rating
4
AquaTru
on July 20, 2022
Posted by: Jane H.
The system is working well for water filtering. I am disappointed that the WiFi will not work. It worked for the first month and stopped. I tried reloading the app and resetting the AquaTru but still cannot get it to work. Paid extra for this feature which appears useless now. Would have been nice. Also bought a three year warranty.
Written by a customer while visiting Aquatru
Customer Rating
5
Peace of mind
on July 20, 2022
Posted by: Jessica S.
We are temporarily in a rental house while renovating the new house. Our previous home had a whole house filtration system so I knew purified water was a high priority for this temporary house and this was the perfect solution! We have peace of mind knowing our family is drinking quality water!!
Written by a customer while visiting Aquatru