Customer reviews from Aquatru
AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,503
4 Stars
405
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
4
The system has some issues
on January 2, 2020
Posted by: Anonymous
This is my 3rd Aqua Tru system and I don't think the quality is top notch. The first two I purchased seemed to be better. This one seems to have some issues. It sometimes leaks, it sometimes doesn't turn on, it sometimes tells me I need to change filters even though we haven't run it long enough for that to happen, and I sometimes have to reset it. None of these things happen all the time, but it is annoying to deal with. Had I not owed 2 previous systems, I may not have noticed the issues on this one. The water does tasted good, so that is it's saving grace. Customer Service; I sent an email that went unanswered, which doesn't bode well. I did call and the representative was poilte and helpful, We did trouble shooting and she said I should use the system for a time longer to see if the issues continue. In the meantime, all my info is there for future reference in case the issues do not resolve
Written by a customer while visiting Aquatru
Customer Rating
4
What do you do with used filters???
on January 2, 2020
Posted by: Anonymous
I love the system but I am concerned about how big and clunky the 3 filters are. I can find no mention of how to recycle them in the manual or on your website. I am disturbed to think you expect people to just toss them into the landfill every few months!!!
Written by a customer while visiting Aquatru
Customer Rating
5
One of the best purchases I have ever made.
on January 2, 2020
Posted by: Anonymous
I pre-purchased my AquaTru machine when they first were sold and it really is a game changer. When I think of how many hundred plastic water bottles I have not used and thrown away since I started using it, that alone makes it worthwhile. Plus I am not consuming all the microplastics and chemicals that leach into bittled water! I didn't realize how much money I was spending a year on bottled water, but the machine basically paid for itself in the first year. And the yearly cost of filters is a bout 1/3 of what I spent on bottled water, so the savings continue. Since the water is almost distilled (I got a TDS (Total Dissolved Solids) meter to measure and it goes from 260 ppm from the tap down to 20-30 ppm after filtering) I do add concentrated minerals to make it as close to pure mountain spring water as possible. It tastes great and I'm motivated to drink more. I'm a health professional and I have told so many of my clients about the system who have bought one, I should sell them!
Written by a customer while visiting Aquatru
Customer Rating
5
Aqua Tru Water Filter
on January 2, 2020
Posted by: Anonymous
I love this water purifier! My only complaint is that it’s a little hard to remove and insert the unfiltered water
Written by a customer while visiting Aquatru
Customer Rating
5
Healthy water
on January 2, 2020
Posted by: Anonymous
It’s great to not be afraid of carcinogens, as well as additions to our water that affect my autoimmune thyroid condition!!
Written by a customer while visiting Aquatru
Customer Rating
4
The water is what we hoped for
on January 2, 2020
Posted by: Anonymous
I feel like it is a good unit and does a good job. I also feel like the first part to diminish in function will be the dispenser button. It feels like it sticks on occasion.
Written by a customer while visiting Aquatru
Customer Rating
5
Great Product. My daugher loves it!
on January 2, 2020
Posted by: Anonymous
I gave the Aqua Truy as a gift to my daughter and she is delighted with it. She lives in Illlinois and the water (incredibly) is still fluorinated! Now she is sure her and her childre´s water is safe, clear of fluoride and heavy metals and will create health in her children! What else could one expect of a water filter?
Written by a customer while visiting Aquatru
Customer Rating
5
One of the best purchases I have ever made.
on January 2, 2020
Posted by: Anonymous
I pre-purchased my AquaTru machine when they first were sold and it really is a game changer. When I think of how many hundred plastic water bottles I have not used and thrown away since I started using it, that alone makes it worthwhile. Plus I am not consuming all the microplastics and chemicals that leach into bittled water! I didn't realize how much money I was spending a year on bottled water, but the machine basically paid for itself in the first year. And the yearly cost of filters is a bout 1/3 of what I spent on bottled water, so the savings continue. Since the water is almost distilled (I got a TDS (Total Dissolved Solids) meter to measure and it goes from 260 ppm from the tap down to 20-30 ppm after filtering) I do add concentrated minerals to make it as close to pure mountain spring water as possible. It tastes great and I'm motivated to drink more. I'm a health professional and I have told so many of my clients about the system who have bought one, I should sell them!
Written by a customer while visiting Aquatru