Customer reviews from Aquatru
AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,503
4 Stars
405
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
5
Quality water
on January 2, 2020
Posted by: Anonymous
It is great to have such high quality water within a few minutes. I use it for cooking too. There is fluoride in my water as well as chlorine among other things, so glad to avoid this without leaving my house.
Written by a customer while visiting Aquatru
Customer Rating
5
Great tasting water
on January 2, 2020
Posted by: Anonymous
I was never a fan of drinking water. Now with the aqua true I drink lots of water as it tastes great.
Written by a customer while visiting Aquatru
Customer Rating
4
clean, clear, free of chemical smell water
on January 2, 2020
Posted by: Anonymous
Very easy to set up and use. My husband said the water felt/tasted "lighter". Love that there is zero chemical smell/taste from water. Price is prohibitive for a lot of folks I think. This was my Christmas present.
Written by a customer while visiting Aquatru
Customer Rating
4
Healthy water
on January 2, 2020
Posted by: Anonymous
Pleased how little counter space it takes, and how quickly the next removable jug of water is ready to go!
Written by a customer while visiting Aquatru
Customer Rating
5
Love it
on January 2, 2020
Posted by: Anonymous
Love the water system & taste is amazing. But it’s tall & hard to fit under counter. So need to pull it out some & I find the back tank that has “bad water” is hard to lift up & out. I seem to have to wiggle it a lot & lift & pull up pretty hard to get it out of slot.
Written by a customer while visiting Aquatru
Customer Rating
4
Excellent product!
on January 2, 2020
Posted by: Anonymous
I love this product and the water tastes great. I wish it was easier to fill and could hold more because I use a lot of water. Its also a bit dificult to figure out the display and when i should be replacing filters that could be improved as well. Overall by far the best water filter I have used though.
Written by a customer while visiting Aquatru
Customer Rating
4
The system has some issues
on January 2, 2020
Posted by: Anonymous
This is my 3rd Aqua Tru system and I don't think the quality is top notch. The first two I purchased seemed to be better. This one seems to have some issues. It sometimes leaks, it sometimes doesn't turn on, it sometimes tells me I need to change filters even though we haven't run it long enough for that to happen, and I sometimes have to reset it. None of these things happen all the time, but it is annoying to deal with. Had I not owed 2 previous systems, I may not have noticed the issues on this one. The water does tasted good, so that is it's saving grace. Customer Service; I sent an email that went unanswered, which doesn't bode well. I did call and the representative was poilte and helpful, We did trouble shooting and she said I should use the system for a time longer to see if the issues continue. In the meantime, all my info is there for future reference in case the issues do not resolve
Written by a customer while visiting Aquatru
Customer Rating
4
What do you do with used filters???
on January 2, 2020
Posted by: Anonymous
I love the system but I am concerned about how big and clunky the 3 filters are. I can find no mention of how to recycle them in the manual or on your website. I am disturbed to think you expect people to just toss them into the landfill every few months!!!
Written by a customer while visiting Aquatru