Customer reviews from Aquatru
AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,503
4 Stars
405
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
4
Mostly great, except...
on January 3, 2020
Posted by: Anonymous
I love having purified water, and I think that AquaTru does an excellent job. The chemical-ness of tap water is so obvious after using AquaTru. I can hardly stand to drink tap water anymore, and even bring quart or half gallon upcycled milk jars of water with me to work and on short driving trips. However, there are 2 things that I don’t like about the AquaTru device. First, I have found that algae can grow in an inaccessible area of the inlet, below the clean water tank. I cannot even get q-tips in there to clean it. I started adding a few dashes of Himalayan pink salt to each clean tank, and I think it has helped keep the algae at bay. The second is that the clean water inlet and the blue button outlet both leak at times. There will be water under the clean water tank that I have to dry before starting the next batch. And I keep a cloth under the outlet button, which catches most leaks. The leaking only happens after use, not while it is just sitting. Some minor annoyances
Written by a customer while visiting Aquatru
Customer Rating
5
Worth the $$$
on January 3, 2020
Posted by: Anonymous
We were one of the first to preorder this system. Have had it since day one and just love it. We use it daily and I even fill the bottles for my water cooler with it. Would highly recommend this unit for everyone.
Written by a customer while visiting Aquatru
Customer Rating
5
Worth the $$$
on January 3, 2020
Posted by: Anonymous
We were one of the first to preorder this system. Have had it since day one and just love it. We use it daily and I even fill the bottles for my water cooler with it. Would highly recommend this unit for everyone.
Written by a customer while visiting Aquatru
Customer Rating
5
love the convenience of standing on my counter
on January 3, 2020
Posted by: Anonymous
Love having it for a quick drink of refreshing water. Wish it could hold a bit more. It's easy to fill and clean. I feel the filters are a bit expensive, however, I've seen worse prices for an osmosis system. Just changed filter 1-2 for the 6 months. (I bought it in 2016 but did not use it until May 2019. Did not understand the reset button on back as stated in directions for replacing the 1-2 filters. There is only the on/off switch on mine, so why didn't it say to turn the on/off switch for 3 seconds to reboot the filters? However, I do enjoy my Aqua Tru and hope it does not get faulty. Ordering the filters was easy and received them quickly. Just hope I installed it correctly since I didn't wait the 3 seconds.
Written by a customer while visiting Aquatru
Customer Rating
4
I like it but...
on January 3, 2020
Posted by: Anonymous
I wish it were GLASS not plastic:confused: I wish the filters came with instructions on when to replace...hope that I’m doing it right...labels on filter boxes NOT helpful. I use a sharpie to label the tops of filters in use:thinking: I take it to the cottage where it leaks all summer...hard to find a stable surface to place it on:flushed:
Written by a customer while visiting Aquatru
Customer Rating
5
Great taste
on January 3, 2020
Posted by: Anonymous
It is pure pleasure to drink. I just wish the plastic didn't cloud up and become unclear. It makes it seem dirty.
Written by a customer while visiting Aquatru
Customer Rating
5
love the convenience of standing on my counter
on January 3, 2020
Posted by: Anonymous
Love having it for a quick drink of refreshing water. Wish it could hold a bit more. It's easy to fill and clean. I feel the filters are a bit expensive, however, I've seen worse prices for an osmosis system. Just changed filter 2/3 for the 6 months. Did not understand the reset button on back as stated in directions. There is only the on/off switch on mine, so why didn't it say to turn the on/off switch for 3 seconds to reboot the filters? However, I enjoy my Aqua Tru and hope it does not get faulty.
Written by a customer while visiting Aquatru
Customer Rating
5
love the convenience of standing on my counter
on January 3, 2020
Posted by: Anonymous
Love having it for a quick drink of refreshing water. Wish it could hold a bit more. It's easy to fill and clean. I feel the filters are a bit expensive, however, I've seen worse prices for an osmosis system. Just changed filter 2/3 for the 6 months. Did not understand the reset button on back as stated in directions. There is only the on/off switch on mine, so why didn't it say to turn the on/off switch for 3 seconds to reboot the filters? However, I enjoy my Aqua Tru and hope it does not get faulty.
Written by a customer while visiting Aquatru