Customer reviews from Aquatru
AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,503
4 Stars
405
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Alkaline Reverse Osmosis Water Filter | Countertop Purifier - White
Customer Rating
5
Good value for the $.
on January 8, 2020
Posted by: Anonymous
I dropped the tank and broke the blue button off. I never wanted to hold the filtered water in a plastic tank so I would pour it into a glass pitcher. Now I keep a pitcher under the spout and it fills the pitcher. I am glad I broke it. The water is great. I have filters on my house and sink. But I didn't have a RO filter. My upper cabinets were too low for counter top filters that attach to sink. I keep this one on a small table. It serves my purpose. It was the cheapest way to get an RO filter. I add alkaline drops. I hate having to throw out so much water with each tankful. But I am happy with the unit. Because filtered water goes in to start, the filters have not needed replacing yet.
Written by a customer while visiting Aquatru
Customer Rating
3
Changing the filters
on January 8, 2020
Posted by: Anonymous
My filters only lasted 3 months - you say this means water quality in my area is poor. Also, i find the filters take a long time to receive, maybe due to holiday busy season. One previous online order wasn’t processed. I’m not sure which filter to change at what time. I don’t think we need to change all three. So we didn’t change any yet and haven’t had the pure water for a couple of months. Everything about this is time-consuming and expensive, but we are fingers-crossed it will be worth it.
Written by a customer while visiting Aquatru
Customer Rating
3
Changing the filters
on January 8, 2020
Posted by: Anonymous
My filters only lasted 3 months - you say this means water quality in my area is poor. Also, i find the filters take a long time to receive, maybe due to holiday busy season. One previous online order wasn’t processed. I’m not sure which filter to change at what time. I don’t think we need to change all three. So we didn’t change any yet and haven’t had the pure water for a couple of months. Everything about this is time-consuming and expensive, but we are fingers-crossed it will be worth it.
Written by a customer while visiting Aquatru
Customer Rating
4
6 months of use and no longer functional
on January 8, 2020
Posted by: Anonymous
AquaTru no longer works ( power button does not turn on machine) after only 6 months of use.
Written by a customer while visiting Aquatru
Customer Rating
4
After a Year, this is the water I prefer
on January 8, 2020
Posted by: Anonymous
I've had it for a year. My boys drink a lot more water now as it tastes so much better. Filters seem to last a reasonable amount of time, although they fail between sales so I land up paying more for my replacements! Room for improvement -- the weird shape of the contraption takes up unnecessary space. 2) There's no great way to clean the base surface on which the water pitchers sit. 3) sometimes, the drinkable water pitcher leaks where the water is forced into it after filtering. 4) Wish this were an 'under the counter' type set up. We go through A LOT of water, and I am constantly 'brewing' more, as we call it. 5) the base could be taller. Lots of doodads don't fit under it, and if I leave it so that it hangs over the counter, we get a fair amount of water on the floor as the boys can't be bothered to wait until it stops dripping/dispensing. 6) I keep waiting for it to fail, and for me to be faced with buying another or going a different route. So pleased that it's still pumping
Written by a customer while visiting Aquatru
Customer Rating
1
haven't used it yet
on January 8, 2020
Posted by: Anonymous
purchased it to take with us on car trips/vacations; rather larger than I had anticipated but still looking forward to giving it a try; because you are requiring me to rate all categories I am giving all one star. . . if you ant to wait a bit and send another rating urvey I will be glad to do when I have acually experienced the equipment
Written by a customer while visiting Aquatru
Customer Rating
4
6 months of use and no longer functional
on January 8, 2020
Posted by: Anonymous
AquaTru no longer works ( power button does not turn on machine) after only 6 months of use.
Written by a customer while visiting Aquatru
Customer Rating
4
Great portable filter.
on January 8, 2020
Posted by: Anonymous
Easy set up. Great filter. The best option if you don’t want to have a system installed. The only problem I have had is a small amount of leaking when filling it. If the tank is not pressed tightly when replaced.
Written by a customer while visiting Aquatru