Customer reviews from Aquatru
AquaTru - Carafe Countertop Water Purifier Compact 4-Stage Reverse Osmosis System w Glass Carafe Removes 84 Contaminants - White
Average customer rating
4.5
(1,286 Reviews)
Rating breakdown 1,286 reviews
5 Stars
976
4 Stars
151
3 Stars
76
2 Stars
29
1 Star
54
Customer Reviews for AquaTru - Carafe Countertop Water Purifier Compact 4-Stage Reverse Osmosis System w Glass Carafe Removes 84 Contaminants - White
Customer Rating
1
“Glass” is not real glass.
on August 16, 2026
Posted by: Carol C.
“Glass” is not real glass. The system wastes a ton of water - like a quart of waste for every two quarts of RO water. And the pitcher is not a closed unit so storage in the fridge is like putting a glass of water in the fridge. I really regret this purchase.
Written by a customer while visiting Aquatru
Customer Rating
4
The filter works well, but
on August 16, 2026
Posted by: Silvia X.
The filter works well, but the water storage container is too small. It should come with two containers so it’s more convenient—one could stay in the refrigerator while the other remains on the filter. This would make it much easier to always have cold, filtered water available.
Written by a customer while visiting Aquatru
Customer Rating
3
We have had great experiences
on August 16, 2026
Posted by: Bridget H.
We have had great experiences with AquaTru in our home and the homes of family members, but the unit we bought for our son does not have a secure fit between the unfiltered water tank and the base. The tank is skewed to one side, preventing the lid from closing over the tank. With several tries, it can eventually be moved into place to allow the lid to close. This inconvenience has put a damper on our enthusiasm for a great product.
Written by a customer while visiting Aquatru
Customer Rating
5
I absolutely love my AquaTru
on August 15, 2026
Posted by: Liudmyla M.
I absolutely love my AquaTru Carafe! The water tastes amazingly fresh and clean, and the unit looks great on my kitchen counter. Highly recommend!
Written by a customer while visiting Aquatru
Customer Rating
4
Not happy about wasting 4
on August 15, 2026
Posted by: Joseph D.
Not happy about wasting 4 cups of water each cycle. Is the tap water tank too big for the clean water pitcher? Always have 4 cups of water remaining in the supply tank.
Written by a customer while visiting Aquatru
Customer Rating
4
Tds rating in mid 20s
on August 15, 2026
Posted by: Sachin P.
Tds rating in mid 20s without remineralization.
Water capacity should be a bit larger with a smaller water wastage.
Lastly, would be better if there is a dedicated on/off power button.
Overall, the above things can be adjusted to. A bit on pricier side for however, I'm ok with it. Water taste and feel are very neutral as expected. Definitely a noticeable clean crisp tasting water vs what we get here from lake Michigan tap water.
Water capacity should be a bit larger with a smaller water wastage.
Lastly, would be better if there is a dedicated on/off power button.
Overall, the above things can be adjusted to. A bit on pricier side for however, I'm ok with it. Water taste and feel are very neutral as expected. Definitely a noticeable clean crisp tasting water vs what we get here from lake Michigan tap water.
Written by a customer while visiting Aquatru
Customer Rating
4
works very well. the rear
on August 15, 2026
Posted by: conrad o.
works very well. the rear tank is difficult to remove for filling, but I would buy this unit again
Written by a customer while visiting Aquatru
Customer Rating
5
Best water taste and safest
on August 14, 2026
Posted by: Daniel R.
Best water taste and safest water you will ever have.
Written by a customer while visiting Aquatru