Customer reviews from AirDoctor
AquaTru - Carafe Countertop Water Purifier Compact 4-Stage Reverse Osmosis System w Glass Carafe Removes 84 Contaminants - White
Average customer rating
4.7
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
409
4 Stars
142
3 Stars
12
2 Stars
7
1 Star
3
Customer Reviews for AquaTru - Carafe Countertop Water Purifier Compact 4-Stage Reverse Osmosis System w Glass Carafe Removes 84 Contaminants - White
Customer Rating
5
Perfect Solution
on October 10, 2019
Posted by: Anonymous
The water quality is excellent, it's simple to use and I can handle it all myself. In the past, my husband & I always had a regular RO system, but they wasted a lot of water and I would not have been able to manage the filter maintenance. Being a widow now, I was so glad to hear about the AquaTru on the EWG website. I didn't want to be hauling bottled water all the time, or need to bother a friend for R.O. maintenance. I will say that I'm glad that I already had a good water softener, because the water where I live now is 18 grains hard, so past the limit for the AquaTru recommendation, and people need to be aware of that.
Written by a customer while visiting AirDoctor
Customer Rating
5
Pricey but worth it
on October 10, 2019
Posted by: Anonymous
It was hard to want to spend that kind of money but once I received it it was so worth it. Knowing that I’m giving my family healthy clean water is worth every penny. And it taste great! Super easy to use too!
Written by a customer while visiting AirDoctor
Customer Rating
5
It saves us from buying water weekly.
on October 10, 2019
Posted by: Anonymous
Works great. My wife needs pure water due to her allergies and edema. This was a great solution for us. The survey didn't allow me to select not applicable for customer service. I never had any interaction with customer service.
Written by a customer while visiting AirDoctor
Customer Rating
5
People need to drink better water, this is the way
on October 10, 2019
Posted by: Anonymous
Tastes great, very efficient system, easy to use. Very happy with the product
Written by a customer while visiting AirDoctor
Customer Rating
5
Mostly satisfied
on October 7, 2019
Posted by: Anonymous
The machine works well most of the time but every once in while it doesn't seem to shut off properly and we find water on the counter, sometimes a considerable amount. At one time we thought it was a defective filtered water tank but now we're not really sure where the water comes from. So we dry the counter and continue to filter the water. We never do anything differently but wonder what we should or shouldn't be doing to prevent this. With the addition of minerals, the water taste is good.
Written by a customer while visiting AirDoctor
Customer Rating
2
Educate yourself
on October 3, 2019
Posted by: Anonymous
I was very excited about this product, and spent the high price to hopefully get the best water for myself and my family. However, we began having problems with it within the first few months. We resolved the first problems, but soon after, we had more problems. We have well water, and were told AFTER the purchase that it is not recommended with well water - although they claim this information was on the website (I did not see it?). So, the unit is worthless in our situation, and the company was not willing to work with us and give us an even partial refund, even after I purchased new filters to try to fix the problem. The filters are expensive too. Also, I didn't like that the clean water tank was so small, we were constantly having to "make" clean water. We have switched to a delivery company, and are much happier with this new situation. We're out a lot of money. Water quality was great, but not sure if it's worth the hassle and price, even if you DON'T have well water.
Written by a customer while visiting AirDoctor
Customer Rating
5
Does an amazing job!
on October 2, 2019
Posted by: Anonymous
Perfectly clean water. No more chlorine smell. Easy to use.
Written by a customer while visiting AirDoctor
Customer Rating
5
We Couldn't Live Without Our Aquatrue!
on October 2, 2019
Posted by: Anonymous
It's a wonderful to know that we are drinking and cooking with truly clean and excellent tasting water every day. We have had our Aqua Tru filter for a year now and couldn't be happier with it. The company is wonderful to work with. They replaced a leaky container for us quickly and at no charge. This water tastes great! We also use their mineral drops. Even our precious pets drink only Aqua Tru water. These are the days when you absolutely cannot be too careful about what you put into your body, especially if you have health issues. Aqua Tru is definitely the best option for a counter top filter. Thank you Aqua Tru!
Written by a customer while visiting AirDoctor