Customer reviews from AirDoctor
AquaTru - Carafe Countertop Water Purifier Compact 4-Stage Reverse Osmosis System w Glass Carafe Removes 84 Contaminants - White
Average customer rating
4.7
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
409
4 Stars
142
3 Stars
12
2 Stars
7
1 Star
3
Customer Reviews for AquaTru - Carafe Countertop Water Purifier Compact 4-Stage Reverse Osmosis System w Glass Carafe Removes 84 Contaminants - White
Customer Rating
5
Couldn’t live without it!
on January 6, 2020
Posted by: Anonymous
I’ve had my Aquatru for probably around 3yrs. The header says it all. The quality and taste of my water is so great, I couldn’t live without it. Must buy!
Written by a customer while visiting AirDoctor
Customer Rating
4
Great Quality Water...Great Affordable Price
on January 5, 2020
Posted by: Anonymous
I've been spoiled to have a Reverse Osmosis water system in my home for 17 years...that is until i moved recently and left it behind. NO WATER SYSTEM LEFT BEHIND! Well...we've been stomaching city water for 4 months...unitl we found AquaTru. We love the sleek look, the filtering speed, and of course the quality of the water. The timeline between placing the order and receiving the unit was clunky. I received a confirmation # in an email and when i called to track the order i was told my order could not be located. This was 4 days after the order was placed. It felt like i was working with a company who was scamming customers. In the end, the result was good, but for goodness sakes, it's 2020...clean up your order tracking logistics. In sales, we call that the post close.
Written by a customer while visiting AirDoctor
Customer Rating
5
Great tasting and clean water
on January 5, 2020
Posted by: Anonymous
I really love this product. I love that the filters clean out so much of the chemicals and pollution we have in our water. The water taste great! And it's easy to use and install. My only issues is that it sometimes leaks, creating a puddle around it. I'm not sure what causes it to leak because it doesn't always happen. Also when I clean and wash the front tank at times it can take up to 24 hours for it to work again. Haven't figured out what create this issue.
Written by a customer while visiting AirDoctor
Customer Rating
4
Perfect answer to what we needed.
on January 5, 2020
Posted by: Anonymous
What’s great, is the concept. A water purify system that takes up little space in the kitchen. We live in a small townhome so it’s perfect. To make it more perfect would be to address the issue of the leaking from the purified water tank after it’s weekly cleaning. It’s mystifying as to why it happens for the first two or three tanks and then it’s fine! It’s as if it develops an obstinate personality, like a kid throwing a temper tantrum because he’s forced to have a bath. It’s wreaked a bit of havoc on my laminate counter top as a result. Is there a way that tank could be clipped in, or something to secure it more tightly. Another suggestion is to make it easier to move. When I need to dry the counter from the aforementioned leak, it’s awkward to lift because of the triangular shape of the tank attached to the rectangle containing the filters. The sliding cover over the filters compound that difficulty.
Written by a customer while visiting AirDoctor
Customer Rating
4
Water tastes amazing!
on January 5, 2020
Posted by: Anonymous
I love the water taste. Hate the water waste from the fill tank (you have to pour out almost a cup of water every time you refill it. Occasionally, for no apparent reason it will leave from the bottom of the filtered water tank, have not been able to figure out why.
Written by a customer while visiting AirDoctor
Customer Rating
5
Expensive
on January 4, 2020
Posted by: Anonymous
It’s a great filter but I wish more people could afford it.
Written by a customer while visiting AirDoctor
Customer Rating
5
Pure and Tasteful Drinking Water
on January 4, 2020
Posted by: Anonymous
Why buy when you can purify water at will at home. AquaTru is quiet and filters water quickly. We found that since it is compact and can sit on the kitchen counter without drawing attention. We purchased a second clean water canister. Never out of purified water.
Written by a customer while visiting AirDoctor
Customer Rating
5
Trouble with air
on January 4, 2020
Posted by: Anonymous
This is a great device, and the water tastes delicious. Ever since I changed the filters on it, though, it retains a lot of air, and to get the tank to filter the water, we have to turn the machine off, then on, about 3-4 times per tank. Just frustrating. I have tried doing everything it says in the manual, but nothing has solved this.
Written by a customer while visiting AirDoctor