Customer reviews from startech.com
StarTech.com - USB 3.0 Data Cable for Mac/Windows - Fast Transfer, OS X & Windows 8 Compatible
Average customer rating
2
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
Customer Reviews for StarTech.com - USB 3.0 Data Cable for Mac/Windows - Fast Transfer, OS X & Windows 8 Compatible
Customer Rating
5
Excellent!
on April 17, 2019
Posted by: Dreamer
I use this tool for about 6 months and still admire it. Simply The Best in combination with NVME SSD! You should promote it more, because 99% of people don't know that USB-USB transfer is possible. It would be even better if could be used directly from Windows-Explorer, as virtual drive. Thank You very much and keep up the good work. Kind regards from Slovenia.
Written by a customer while visiting startech.com
Customer Rating
1
Too Microsoft Centric
on January 12, 2021
Posted by: MountainMonster
I have had one of these dual monitor laptop docking stations for a couple of years. Works fine as long as you are willing to remain on Windows. Because our business required that we make the move to Linux based systems, we have found that most of the startech products are worthless and completely unsupported on Linux. Keep producing boat anchors and you won't be around much longer unless you are trying to move towards the boating industry.
Written by a customer while visiting startech.com
Customer Rating
1
Cannot use, cannot understand the instructions
on January 17, 2019
Posted by: obroni
I bought this product 2 weeks ago and even thought I have a higher education, this product just cannot be used with your instructions.
Response from startech.comBy Brian, Customer Support, January 18, 2019
Thanks for sharing your feedback with us. We apologize for the difficulty you encountered with our product. We hope we can offer some assistance in this situation.
If your computers use Windows 7, 8 or 10, you will want to install the PC-Linq software on each computer involved in the data transfer. Once installed, open the PC-Linq application on each computer and connect our cable. Once the Connection Status LED in the lower-right corner of the PC-Linq application turns green, you can begin moving files.
If this doesn't help, we would be happy to look into the situation with you. To do so, please contact us through our live chat feature or call us, toll-free, at 1-800-265-1844.
If your computers use Windows 7, 8 or 10, you will want to install the PC-Linq software on each computer involved in the data transfer. Once installed, open the PC-Linq application on each computer and connect our cable. Once the Connection Status LED in the lower-right corner of the PC-Linq application turns green, you can begin moving files.
If this doesn't help, we would be happy to look into the situation with you. To do so, please contact us through our live chat feature or call us, toll-free, at 1-800-265-1844.
Written by a customer while visiting startech.com
Customer Rating
1
Removed file time stamp
on March 4, 2019
Posted by: myemail
I thought 3.0 would be an improvement but the file date is missing hours and minutes. Plus who knows what does 'date' stand for, Mod date or create date or access date...ect
Response from startech.comBy Malcolm, Technical Support, March 7, 2019
We apologize the USB3LINK isn't behaving as expected, and we'd like to look into this further with you. We have Technical Support Advisors ready 24 hours, 5 days a week, to help with issues, so please reach out to us directly using the "Chat Live" option above, or for other options, visit: https://www.startech.com/support
Written by a customer while visiting startech.com