Customer Reviews for StarTech.com - StarTech HD2VGAMM3 HDMI to VGA Cable - 3 ft - 1080p - Active HDMI Cable - Black
Customer Rating
1
Works for a bit then dies
on September 25, 2019
Posted by: Mike63
I bought 2 of these cables in the middle of April. It is now the end of September and both of them are dead. I don't know what it is about Startech's QA but I've never had any of their products last more than a year.
Response from startech.comBy Matt, Customer Support, September 26, 2019
Hello Mike,
We always try to ensure our customers have exceptional experiences with us and our products and we apologize that you have had a less than pleasant experience with our products. Our HD2VGAMM3 has a 3-year warranty with lifetime technical support and we want to make this right for you. Please contact us directly at www.startech.com/support for assistance. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.