Customer reviews from lenovo.com
Lenovo - Integrated Pen for L13 Yoga Gen 3 & Gen 4 - Notebook Device Supported - Black
Average customer rating
3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Lenovo - Integrated Pen for L13 Yoga Gen 3 & Gen 4 - Notebook Device Supported - Black
Customer Rating
1
This accessory wasn't compatible with my computer.
on May 15, 2024
Posted by: Barry Fertel
Verified Purchase:Yes
Although it stated that it was compatible with my Thinkpad, it was not. I couldn't find a replacement.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: BLDO
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got my pen quickly and efficiently. However, the pens are kind of fragile and expensive to replace
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 29, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JohnnyS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love Lenovo self contained pen. Nice feel to use. Constantly charged and ready. Replaceable tip.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com